Nothing I can do about it, and Im 100% innocent. Obviously you know nothing about the truth behind Mercari. They have wasting my time, tape, and energy etc. Which is better Mercari or Depop? Thanks Sammi for sharing your experience! In contrast, if the seller confirms everything is fine then the buyer will be refunded by Mercari. Your email address will not be published. such as: Ebooks, PDF files, user generated content (UGC) or items for online All in all, Ive been pleased with the shipping experience on Mercari. Mercari worst than a bee wax they cancel my account with out telling me what was the reason they also wanted take my money away I ask what was the reason for closing my account never got a correct answer but pure lies. (I think they should improve this functionality of Mercari). 'In honor of imnotlegolas for starting this subreddit. Press question mark to learn the rest of the keyboard shortcuts. IVE HAD TO CONTACT MY BANK AND LET THEM HANDLE IT. Congrats on the refund, in your situation is the refund made to your payment method or is it that crappy Mercari credits scam? If you have a high number of cancellations or return transactions on the platform, Mercari can restrict your account until it investigates the problem. When setting your listing price, you can also see your payout upon sale, which makes it easy to know how much youll actually be making. What this business is doing to its clients! Tip 2: Try to get as accurate of a shipping weight as possible on your listings, especially if you're selling frequently (either look up the original item online to find the weight, and/or invest in a postage scale). What a well organized, completely thorough, tutorial! It has an easy-to-use interface and readily customizable tools. Things can surprise you with their true weight (both bigger AND smaller), and choosing shipping based on actual . So basically I'm just spreading this PSA to the places that I know some people will see. Dont ever buy from this place buy from a legit marketplace! Until then, Mercari holds the sellers payment but if the buyer fails to confirm the order within 3 days of delivery, Mercari will release the payment to the seller. I then saw they relisted the same item with a 20% discount. If you knowingly sell or intend to sell a fake item, you could be sentenced to years in prison and/or be ordered to pay steep fines .. view details And I did for fill out form. Means if item is fake enough to convince u for 3 days you just lost ur money. No date has been set for sentencing. Before creating your listing, take as many photos of your items as possible, showing every angle but keep in mind you can only add up to 12 photos to your listing. He even went so far as having the post office send me a tracking number which turned out to be invalid. I am starting to think its a site even worse than ebay! As I said already in the post, everyone that is buying and selling stuff has to be careful. Then told me I would only get a refund after I sent the items back and were received by the seller, they also told me that I better get a receipt! By following these tips, you are unlikely to be scammed by sellers on Mercari.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-mobile-leaderboard-1','ezslot_18',138,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-mobile-leaderboard-1-0'); However, it is extremely important for you to read Mercaris marketplace guidelines and policies as well to avoid other potential issues. Sellers don't sell on mercari. That, my friends, is AWESOME customer service! I've learned my lesson on listing items before I get all the accurate information. Therefore, you have to ensure that the buyer/seller is trustworthy. My package shows only the first shipped entry without any updates. If you want to use the Mercari app, youll have to download it from an App Store or Google Play, and of course, set up an account. Because it was the weekend, I was not able to take the photos. Feel free to complete this process on your computer or phone, the steps are the same. Providing valid tracking details are also important in case the buyer opens an unnecessary dispute against you claiming of not receiving items but youve actually shipped the items. The first approach is to sell off any clutter you may find in your home . Yes, you can trust Mercari but not the sellers/buyers on their platform. For more details, visit Mercaris shipping page. Im annoyed because Im out the money and now I have to wait to get it back for HER mistake. I have no idea if it's fake or not - I got mine from a thrift store. Mercari is NOT SAFE. Although its a legit platform, there are definitely possibilities of getting scammed by sellers and buyers on Mercari.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-box-4','ezslot_4',131,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-4-0'); To avoid scams, you must verify your buyer or seller and know the signs to watch out for before dealing, which Ill cover shortly. Bye the way, Thank you for sharing your experience. Please know, how much I really enjoyed your class! Mercari takes about 11-12% of the sale and refunds you for the deposit once they decide that your item is real. Make a note in your description on bundles: if a buyer purchases more than one item from you, you can ship them all together, and save them the cost of added shipping. Selling any product under the prohibited list is forbidden on most e-commerce websites. They guarantee that with two important features: The brands policy prohibits in-person meetups, and all sellers are required to ship each item (either on their own or with one of the apps partners). Thank you using it works easily for me did have one scammer buyer mecari will not get back with me on the matter. This one time I want to return this item. Just wanted first to thank you for your comprehensive but clean explanation of Mercari. information, and/or account access codes), Any item that contains a computer virus, malware, or spyware. Huge federal crime, these platforms dont care, anything to make a buck. Counterfeit Coins and Currency on Ebay, Mercari, Offer-up Etc. Too many times. So here I am trying to express my issue with my purchase, but Mercari tells me that I can just cancel. Therefore, you should always avoid selling items that are not allowed by Mercari. It is illegal to sell counterfeit items (whether you acknowledge it or not or whether you call it a "replica" or "knock-off" or "fake" or not). They actually follow through with their protection. Self defense items, including military-grade items. Thanks Erica (and Julie) for posting/sharing your experience. Where in the article and comments do you see anything that would cause you to come to your conclusion? now returning it for no proper reason and they approved her request. I just want to protect people like that. To verify a seller, heres what you should look out for:if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-leader-3','ezslot_16',136,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-3-0'); The first things you should look out for in the sellers profile are reviews and sales. Mercari executives including John Langerling are millionaires! Some shoppers might be looking to bargain, so be prepared to negotiate. Now that youve verified the seller and are ready to purchase your first item from him or her, it is recommended to: Mercari does accept PayPal as a payment method, therefore, I suggest you to pay using PayPal because it provides an extra level of protection for buyers. Its not like eBay or Amazon are any better, in fact they are worse, much worse. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Period. Credit card companies offer buyer protection to save you from fraudulent purchases. On top of all that, their marketplace contains over 2 billion listings, with 350K+ listings added daily by sellers. As soon as I did that I received a message in mercari stating I must stop the charge dispute or they would cancel my account. I wish I had seen these reviews prior to ordering from this site. In such a situation, Mercari will check the tracking details to make sure the item is delivered to the buyer and will release payment to you instead of forcing you to refund the buyer. Sure, I save 10% on fees, but I'd rather pay the 10% to eBay for peace of mind knowing their customer service and model provides better security for both parties. None of the items that I buy or sell are fake, either straight from the online store, or I get the items legit checked before I buy/sell them. When you get a sale, the company will email you a printable shipping label. When listing an item, youll have to choose whether you want to ship on your own or let Mercari handle shipping for you. Selling loose (unset) precious gemstones such as rubies, sapphires, 131 of 1948). When I got them I immediately noticed they were not mens boots but womens boots. If youve received a fake, counterfeit, or not the same item as described in the listing, Mercari allows you to request a refund within 3 days from the delivery date. However, there are situations when a weird and unique product becomes easier to sell on online marketplaces. I purchased a shirt from a woman claiming to be from New Jersey who said she had a lot of luxury goods that were authentic and was cleaning out her closet so she was selling an older model gucci shirt for $326 That still had the tags and receipt . It really helps to round up a few items at once, so you have a batch to start. I recently was given a bad rating because fedex was running behind like I control their business. I purchased an item off Mercari from some person in New Hampshire. Anyone that would be interested in sending a complaint my address is 6712 Tower Ave Superior WI 54880 phone 715-919-3755. Do not be bullied. If you as a seller skip this step, Mercari will automatically rate the transaction with five stars. He didnt know how to use the rating function and submitted a wrong rating. Mercari itself is definitely a trustworthy e-commerce marketplace. Sellers sign up to Mercari and list their items for free. However, if your order hasnt arrived even after 7 days, you are eligible to cancel your order and get a refund even if the item is sent by the seller. Counterfeit items are with in the US codes such that any gain; personal or commercial: that results from the transfer of such, is trafficking in counterfeit items. If you fail to do these even unintentionally, the buyer may open a dispute against you and claim that the received product is not as described. Today Im going to show you exactly how to sell on Mercari, without skipping a step. The better business bureau gave them terrible ratings, and so did many other trusted company review sites. List it and you could get suspended. But first, let me clarify one question just in case youre asking: What are the proofs that Mercari is a legit platform? I provided all the details to Mercari and they didn't further investigate the seller. The seller went on to tell a lie about how it had been shipped and he didnt know how this problem keeps cropping up where it doesnt list the item is being shipped. You can be permanently suspended from the platform if you commit serious violations such as selling illegal items, committing fraud, and repeating a violation of the Terms of Service. I have bought items then find out the seller collects but does not ship the same item 10 times they do it again Mercado gives them thumbs up, someone sells fraudulent items you can get a refund jumping through hoops then they will sell it again, fraud, I finally filled out a W9. There are times, however, when the seller forgets to update tracking details after confirming shipment, so it is best to message the seller and ask for the tracking number of your order. You can also throw in some personal anecdotes or explain why you loved the item. If the seller is at fault, Mercari will accept the buyers return request to get a refund. So beware everyone, since it seems positive feedback doesnt necessarily mean that you will get a fair completed transaction. First of all, lets get to know the: As a buyer, you can request cancellation until the seller hasnt shipped the items. I can not do an offer nor accept one now. A piece of trash. to create or use drugs, Grow ingredients for drugs (such as seeds for cannabis plants). When cross-selling you can tap into the benefits of all of them and supercharge your selling potential. All products sold on Mercari are 100% genuine and sourced directly from the brands or their authorized distributors. Dont miss the extended list of best things to resell online to boost your sales further. I will never buy or use Mercari App ever I will donate it too Goodwill were it belongs and the money l paid for it as charity They have at Mercari low class sellers and high tax and shipping cost LESSON Learned!! Seasonal Decor. discretion. Can you sell fake stuff on Mercari? Any issues or concerns are met with a canned response. I WILL NEVER ORDER THRU MERCARI EVER AGAIN. You have four delivery options during the listing process. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Still easily. Create a Mercari account Navigate to the Mercari website and click on the Sign-up button. After selling on the platform well over a year, here are my best tips for selling on Mercari. This is why big closet sellers often enlist the help of automation software to ensure that their listings don't violate the platform's terms of service. I already had a mens size 9 boot and ordered these because they were a different color. Before you tap List you have to decide on the price you wish to sell the item for. List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. So far I have no bad experience Tried to contact Mercari through the website, but it said they would not take my request, I needed to wait 48 hrs. Pretty much the same thing. If you want to save the most (usually a few extra dollars), use Ship on Your Own. Theyll look something up, see it on some crazy sale and rifle off that they want to pay those prices LOL! For example, if you are selling a wedding dress, explain to the Mercari shoppers what a magical wedding that was. If a Seller lists a prohibited item, it will be I had several back and forth emails with them but they would not grant me a refund. WHICH IN TURN CLOSED THE CASE. With this method all you need to do is pack your item up, and bring it to the postal carrier. And I do like as seller on Mercari that buyer have 3 days to rate after received item once rate transaction is complete, also Mercari items n shipping fee a lot cheaper compared eBay. They have kept money owed to me, suspended my account, I gave no means to contact them AND they continue to bombard me with emails for offers! 898. Thank you! Terrible. Download the app, make an account, take a few pictures, put a $1 deposit down for authentication, and list. You should check the reviews on the sellers profile to see how he or she treated previous customers since reviews can only be submitted by buyers who made a purchase. 2. And the seller is still selling on Mercari. Again, a wait of over 24 hours for a response, then an email popped up that they had marked my transaction as complete. To resolve the account suspension issue, you must contact Mercari customer service. I purchased an item that was damaged beyond repair. I would say that 50 percent maybe more of the jordans on mercari are fakes. BUYER BEWARE! What you can sell You can list almost anything that can ship. Have you had bad experiences with either? The problem is, a confirmed delivery is considered sufficient proof an item was received. Try to use as much natural light as you can, and a neutral background. Therefore, you can take two approaches to sell your products on Mercari. Never send items directly from the manufacturer (avoid drop shipping). Do note that this means you will need to provide additional identity verification. I went through paypal to get my money back. This does not hold true in my three purchases on Mercari @ least in regard to Mercari withdrawing funds from PayPal. These items find their way into the market place through various legitimate means and cannot be described as "copies" or "knock-offs" as they have been made by the same hands and machines as the originals. Authenticity guidelines - Mercari: Your Marketplace Secondly, both buyers and sellers should: It is important for buyers and sellers to treat each other with respect and honesty. I have sold 4 items in a very short time. It doesn't appear in any feeds, and anyone with a direct link to it will see a message like this one. Received a response a day later saying they would check into it. So sorry, thats a substantial loss, Etsy is just as bad. Fire, flood, etc. He knows he is getting some freebies. You can calculate your total fees, profit and margin using Crosslists free Mercari fee calculator. No way! That is a VERO item. Their customer service is HORRIBLE AND THEY ARE ASININE & GREEDY so know this going in. 18 Best Places To Sell Designer Shoes (Online and Near You) Interested in buying or selling on Mercari but afraid of getting scammed?if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[728,90],'ecomsay_com-box-3','ezslot_7',130,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-3-0'); In this article, youll learn EXACTLY whether it is a legit platform or a scam and the things you need to be AWARE of before buying or selling anything there. they made their choice to basically say screw you, we aren't helping you anymore, we are just going to suspend you and give the guy the money because it's the easiest and safest route for the company to take. The seller kept asking me if I would like to cancel. counter drugs, Products, tools, or services specifically offered or intended to be used Navigate to the Mercari website and click on the Sign-up button. Just a heads-up. Ive found this feature to suggest prices on the low end, and therefore prefer to come up with the price myself. But first, lets focus on how to use the Mercari app. On the first, I never heard from the seller so I cancelled the transaction (4 days). Strangely enough return for refund might fall under this. The first thing youll do is add basic account information. and if you list the item again Ebay will again remove it, and to ensure you really have learned your lesson they will suspend your selling account, So don't. Mercari Shipping - sell across the United States. What is my best course of action to get my money back? However, if the seller didnt respond to your cancellation request within 24 hours then Mercari will automatically refund you. Their first marketplace guideline you should keep in mind is to: Dealing outside of Mercari is against their marketplace guidelines. Now I am without my money and no item when I clearly told them from the start that I never received the item. If you choose to ship on your own then youll have to get the tracking details from your courier and shipping service provider and give those tracking details to the buyer. It would not power up. But after the 3rd day of not hearing from a Buyer they will release the funds minus the fees to the seller. I was scammed all the way around and am now out $500. Youre right, Mercari is legitimate and secure but we need to be assured about the seller as well as a buyer when dealing. special mailing or handling instructions must be sent using the ship on You can sell almost anything on Mercari! Look at other listings to get an idea of how much a particular item sells in the market, but be careful not to sell your item too cheaply. The bottom line is that electronics are a fast selling category on Mercari, so do some Spring cleaning and see if you have some old electronics to get rid of. OneShop is a great software to get you started with. With no listing fees and no commission taken when something sells, there's the opportunity to make a good profit.
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