Top Class Same experience. The rust is so bad. I have contacted good guys but since its past the warranty period they referred me back to LG. I was not aware of a class action suit until just now. Rust in Nearly New LG Washer. I dont use bleach on my clothes or use the dispenser for anything else, so they cant say thats why my machine is rusting. Obviously this should not happen. I never use Clorox bleach or clothes softeners. LG knows about this issue with their top Loaders i have had my unit since 2012 and have been dealing with them to get mines repaired and they wait until your unit is out of warranty and they know that once it is out of warranty they are not going to repair it but i was told by the tech that came out to my home that LG has since revised the material that they were making surrounding the bleach dispenser because they know that it is a known issue!!! Mine is also rusting around the bleach dispenser. Please read my reply to the other customers complaint about this issue as a matter of fact i am on the phone with them as i am typing this they are not claiming responsibility for this issue so contact the BBB Where you live and post pictures on the site where you purchased as well as LG Website so other buyers will know not to purchase their product hit them where it hurts in their pocket or maybe if enough people complain to the BBB and star posting your pictures to their website because they feel like they are a big company and nobody cant touch them!! For the price I spent on this washer, I am floored that this is happening. I spoke to a casual visitor while getting my RX at the pharmacy and he was really unhappy because he had bought several of these machines for a washateria and has begun having problems and seeing about an attorney for a suit against LG which I decided to see about and found this is a very common problem and that is why I am writing on your review. using detergents (according to this info) containing chlorine or active oxygen causes a chemical reaction whereby the iron and manganese particles crystallize and stick together to form flakes. Washer came with home we purchased May, 2018. Please contact me if any other action is taken. GE had just 62,000 recalls. They should not have had bleach there maybe fabric softener but BLEACH. They replaced the top and now the new top is rusted out. The well where this dispenser cap sits into is the first place the erosion starts and it is invisible to the consumer. Please tell me how I can become part of this lawsuit. LG has the very worst customer service I have ever encountered. I never use bleach and my lid is completely rusted in the hinge area where there is no way I can dry off excess water. Today I was cleaning the washer and the whole dispenser part collapsed in my hand and have a big whole all rotted through. Rust developed within about a year. May I please have the information on whom I should contact? I have a LG top load washing machine. 24 possible causes and potential solutions . Same ole story. The cost was $749.95 not including tax, so not an inexpensive machine.. During the first or second year, the top began to rust around the bleach dispenser. Who should You will be purchasing a new one in few years because its rusted!! I certainly wont be buying another LG washer or dryer. Go to the attorneys website Chimicles.com to add your name to the class action lawsuit. The rust is spreading like crazy and getting into the drum. This LG machine was bought together with a dryer, which still works great, but the washer started to rust after only a few years of use. After 5 years I am having to buy another washing machine.I will be buying another LG. Ive only used that dispenser a handful of times and leave the lid open every time the washer is not in use. My LG waveforce bleach dispenser has rusted out, the rust is now expanding around the inner rim of the washer and when I look past the washing bin, there is rust there too. Not only rust issues. I am having the same issue. How do I join this class? Plaintiffs argue that LG should have foreseen that washer tops, which are subject to wet, humid conditions, may be more prone to rusting. On top of that Ive ruined a lot of expensive clothing using my 2017 LG top loader washer. Never, never again will I purchase another LG product. If you make a purchase using How do you join the class action law suit? Purchased in NM and I now live in TX. I WILL PUSH FOR A NEW ONE BUT DOUBT IT. It is rusting where the spray comes out on the final rinse. Absolute trash. This recall involves 34 models of Samsung top-load washing machines. I paid a lot of money on this HE washing machine. If anyone can help in any ways please reply. The one that was here just today say that they have a class action suit right now on their condensers in their LG Refrigerators!! Please tell me who I need to contact. i just purchase this Duowasher at costco thinking it was awesome to have a lower washer for small loads of laundry. My son called me and said his 3 yr.old model is rusting. Lots of my clothes have been damaged due to the rust spots. Terrible! I would be willing to join a class action lawsuit. We are 72 years old and take excellent care of our home and appliances. LG recalled 457,000 units in 2012, and Whirlpool recalled 170,000 units in 2020. Is there anything that can be done to stop the rust. After being careful about pouring bleach in the bleach cycle and flushing it with water it still rusted. Will never buy another lg product. I have the same problem with my LG top loading machine. In 2006, LG overstated energy efficiency on five of its air conditioner models and was again required to offer consumers rebates to cover the extra energy costs. I even bought the extended warranty and paid for it for several additional years before deciding not to renew it and now this. I bought a new LG set in 2018. LG is still top rated by Consumer Reports, but appears to be the front loaders. Thank you in advance for your assistance. How can they keep telling people that when they have so many complaints of the exact same thing? Rust around the water/detergent dispenser. Is there lawsuit action or will the company do anything? Will NEVER purchase one of their products again. . Top Class Actions will let our viewers know if we learn of any new class actions involving LG. This is clearly a manufacture defect. LG said the issue was not covered but agreed to send a repairman to replace. Was told on my last conversation that the issue was being escalated and someone would call me back within 3-5 business days. Im not happy. Just apply the paste to your LG appliance, then use a damp cloth, sponge, or soft brush (like a toothbrush) to gently scrub the rust away. They said NOT a design flaw, and proceeded to tell me how I could fix since out if warranty. Add my name I have picture after less than a year, rust and clothes stains. The screw on the lid rust also!! Plaintiffs allege that the metal tops are poorly sealed which leads to the leakage of water and formation of rust. Asked the tech about it and if it could be fixed and he said it was from us spilling bleach on the paint coating. WDP3B WDP3N WDP3R WDP3S WDP3W WM0642HW. My washer has total rust edge around the bleach dispenser and rust around a blue circle knob thing on back also. drug injury lawsuits and product liability lawsuits. LG is at fault, not the consumer. I was stuck with this issue and what an eye sore. I have to be careful not to cut myself on the rusted metal. The rust is also showing up around the top back rim of the lid. The bleach dispenser kept breaking chunks into my clothes and then it fell hitting the spinning load then it broke through completely. I contacted GE but no help. I commented long ago but still dont know anything. I was in sales for many years, and my companys main goal was customer satisfaction. Count me in as one more VERY UNHAPPY CONSUMER. I have the same issue. Ill never buy LG again. This is a defect in craftsmanship. I have since discovered a large area of corrosion on the FRONT of my machine below the top corner where the bleach dispenser is. Washer pads. We bought ours in 2017 I think and I just was doing laundry and noticed a chunk of rust as well as rust drip-stains in the fabric softener dispenser. DO NOT PURCHASE AN LG CLOTHES WASHER. THIS IS A MATERIAL DEFECT IN MANUFACTURE. Yes they know this is an issue and although they have changed the top to plastic it has been on the backs of those of us who paid for their crappy workmanship. The money we paid was not worth the time It lasted. This explains why. Disgusting for a premium washing machine. I would like to be added to the class action. and now knowing it is a common thing I might return the iteam. We investigated our machine further and after removing tub noticed the tub hub on top of outside tub was horribly corroded. That judge obviously doesnt own an LG washer. ), strictly a cosmetic issue NOT covered by warranty. LG Class Action Says Washers Rust Defect Ruins Clothing, April 27, 2023 | Roundup Class Action Investigations, April 27, 2023 | Personal Injury Investigations, Roundup users may develop cancer, including non-Hodgkins lymphoma, Nursing home neglect and elder abuse lawsuit claim review, Essential: Remember your cookie permission setting, Essential: Gather information you input into a contact forms, newsletter and other forms across all pages, Essential: Keep track of what you input in a shopping cart, Essential: Authenticate that you are logged into your user account, Essential: Remember language version you selected, Functionality: Remember social media settings, Functionality: Remember selected region and country, Analytics: Keep track of your visited pages and interaction taken, Analytics: Keep track about your location and region based on your IP number, Analytics: Keep track of the time spent on each page, Analytics: Increase the data quality of the statistics functions, Advertising: Tailor information and advertising to your interests based on e.g. had many texts and calls and no support. TOTALLY DISAPPOINTED! These washers should be built for everyday water and bleach use. We called the salesperson when we purchased less than 3 years ago. According to the LG washing machine class action, the rust is not only an eyesore, it can destroy clothing put into the washer for cleaning. I have pictures of the clothes damaged. I have the same problem as you all. My LG is also reusing around the leech dispenser. Are there any recommendations to stop the spread of the rust? Mine too! Worn out drum bearing. My washer is a top load, True Balance, Top of the line appliance. Im having the same issues with my LG top loader. Add us to your lawsuit. I have an LG washer thats only 2 years old and the inside of it next to the detergent tray is rusting, and when I contacted LG customer service they basically told me its my fault the washer is rusting, and need to find a local repair shop. Also didnt know about the Class Action Suite. They say its lack of taking care of the product if I could take pictures of our machine and attach to this post I would , besides the rust issue this machine looks brand new. Costco is having me go through a insurance company for this matter. Is too late for us to join the class action? I DO NOT recommend LG appliance. Samsung recalled the washers in 2016, but consumers sued. We have an LG dishwasher that is so loud we have to leave the room and time when we run it. This is the same place where the water comes out for rinse cycles. Ive tried everything to no avail, the rust is all around the bleach dispenser, also discovered it is all around the top of machine right below the dispenser. Black Refrigerator Touch-up Paint: Part # TUP-3796BK We have replaced the top through Home Depot where it was purchased, only to have it reoccur. I have a WT5170HV I purchased in June 2012 that also has this rust issue. Original owners may qualify for purchase price refunds plus a cash settlement up to $400. In conversation with LG, I was told it was a cosmetic issue well, its a cosmetic issue now that we have rust stains on all our clothes! I finally just said We are DONE here, you can leave my house now! We also have rust problem with our LG washing machine, model LG WT5101H. Need to get top replaced. I find this totally unacceptable for a machine in this price range. Please put me on your list for class action suit. They both look horrible!! LG Front Load Washer Repair - Rusted Out Inside-I found out why. The rusting out around the dispenser started on mine within 3 months of purchase and even though Ive followed ALL the manufacturers care instructions in using the tub clean function once a month, etc, its done NOTHING to stop the gradual increase of rusting. In this Class Action Law Suit the company stood their ground that essentially consumers were stupid as if we didnt read the instructions that said not over fill, only use liquid bleach and make sure to wipe off bleach if it comes in contact with the washers paint. I own a LG washer, dryer, refrigerator and stove and would exchange all of them in a second; extremely poorly made and engineered products and absolutely no customer support. We bought it in 2012. It says since there is no strong water flow in top loaders (at bottom of tank) so the flakes stick and as the weight deposits increases (not sure what that even means, lol) they come off and get into laundry. Just got off phone with LG and they said there was nothing they can do. No rust is taking over the lid. We have never had this problem before and are extremely disappointed with our LG washer and we have the matching dryer. They should really want to keep their customers happy and repair or replace the faulty equipment. administrator or law firm. At first, I blamed myself thinking I must be letting bleach drip around the edges. I also have this problem with my Lg top load washer I bought in 2012.
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