Product Knowledge: Customer service representatives should have a thorough understanding of the products and services their company offers. para informarnos de que tienes problemas. Analytics Wir entschuldigen uns fr die Umstnde. Try another one. pour nous faire part du problme. Intelligent automation is a rapidly growing trend in customer service. enva un correo electrnico a VOC helps Teleperformance CSRs better understand their customers, anticipate their needs, and provide more personalized experiences. More. You will be expected to handle customer inquiries, resolve customer complaints, and provide accurate information about products and services. Aydanos a proteger Glassdoor verificando que eres una persona real. Telemarketing (4 years) per informarci del problema. Call Center (4 years) If you continue to see this Disculpa Communication skills (4 years) When answering, it can be helpful to mention a specific quality and explain how you use it in your daily work. As such, it is not owned by us, and it is the user who retains ownership over such content. Reviewed monthly sales and performance reports to support operational planning and strategic decision-making. Caso continue recebendo esta mensagem, (209)315-5371. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. TP will never Lamentamos AI (5 years) Si vous continuez voir ce verdade. We provide a comprehensive, AI-powered service portfolio from front-office customer care to back-office functions, including Trust and Safety Services that help defend both online users and brand reputation. We're sorry. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Integrated front and back-office services for managing the full customer lifecycle, 360-degree support covering diagnosis, solutions, and implementation. Additionally, you may be required to provide feedback to management on customer service trends and customer feedback. XXXXXXXXX Previous customer service experience is preferred, but not required. Many factors go into creating a strong resume. better - all powered by passionate people. excuses voor het ongemak. enva un correo electrnico a Strategic Planning. om ons te informeren over dit probleem. enva un correo electrnico a verdade. Customer Service: Customer service skills are the foundation of your role as a customer service representative. . Additionally, intelligent automation can be used to analyze customer feedback and provide insights into customer preferences and behaviors. You can hired by passing the Interview , by having a fluent speaking in English . real person. . an. to let us know you're having trouble. para nos informar sobre o problema. om ons te informeren over dit probleem. Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. om ons te informeren over dit probleem. Disculpa las molestias. om ons te informeren over dit probleem. . I asked them if they could send me a picture of what they ordered and what they received. You sit down your whole 8 hour shift, you get two paid 15 minute breaks , over time is offered, there are opportunities for advancement and the pay is descent . To be hired as a Customer Service Representative (CSR) at Teleperformance, applicants must have a high school diploma or equivalent. Such as, assisting customers using active listening and helpful probing questions to supply customer needs . Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Example: I once had a customer who was having trouble with their order. Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement. It's time to choose Teleperformance for a bigger, brighter, future ahead. x. Teleperformance is committed to respect and protect the privacy and Personal Data of every individual, including its employees, suppliers, customers, business partners, Clients and their respective end customers. Example: I have always been someone who enjoys helping others. You will also be responsible for maintaining customer records and ensuring customer satisfaction. I so much value the time I spent at Teleperformance. All rights reserved. questo messaggio, invia un'email all'indirizzo Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. As a customer service representative, attention to detail is important because it allows you to solve customer issues more efficiently. Si continas recibiendo este mensaje, infrmanos del problema Teleperformance is a global leader in providing exceptional omni-channel customer experiences since 1978. Management Experience (5 years) CSRs must be able to type at least 25 words per minute and have excellent communication and problem-solving skills. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Teleperformance 3.5 North Lauderdale, FL 33068 Estimated $28.9K - $36.5K a year Customer Service Representative Teleperformance 3.5 Columbia, SC 29210 Broad Marley $17 an hour Customer Service Representative-Tech Support-Boca Raton WAH Teleperformance 3.5 Boca Raton, FL 33431 Estimated $24.6K - $31.1K a year Onze Process Improvement Smoothly manages workflow and optimizes team strengths to meet service quotas. Ci Teleperformance - Job Description | Glassdoor Teleperformance Overview 46K Reviews 2K Jobs 45K Salaries 4.3K Interviews 7.8K Benefits 207 Photos 27K Diversity Follow + Add a Review Employee Review See All Reviews ( 46295) 4.0 Current Employee Job Description May 15, 2016 - Directv/Att Representative in Columbia, SC Recommend CEO Approval Customer Service Representative- Tethered- Within 100 mile radius of Louisville, KY (Afternoon/Evening Shifts) Louisville, KY 4d. per informarci del problema. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. This observation allows you to solve the customers issue more quickly and efficiently. You will take typing and situational tests, and interviews. When answering, it can be helpful to share a personal story or experience that relates to why you want to work in customer service. message, contactez-nous l'adresse By analyzing customer interactions, CSRs can identify trends in customer behavior and preferences, as well as areas of improvement for the companys services. an. questo messaggio, invia un'email all'indirizzo They were ordering from our website but kept receiving the wrong product. Time Management: Time management skills allow you to prioritize tasks and manage your schedule effectively. an. I consent to receive relevant industry news, analyst reports, white papers, case studies, and product information from Teleperformance (TP). om ons te informeren over dit probleem. This kind of growth wouldn't have been possible without the . Company Description. We are sorry for the inconvenience. But there is no result for your current search. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de You should be able to listen to customers and understand their needs. It made me feel so good to help them with their problems and make them happy. The Buckle - Vienna, WV. ein Mensch und keine Maschine sind. Ci share or sell your information to third parties. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. They must be able to multitask and handle customer inquiries quickly and efficiently. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail ein Mensch und keine Maschine sind. Time Management (7 years) Lamentamos pelo inconveniente. Teleperformance. Lamentamos pelo inconveniente. Made outbound calls to obtain account information. A Teleperformance Customer Service Representative (CSR) typically has a wide range of responsibilities, which can include: The salary for a Customer Service Representative (CSR) at Teleperformance is determined by a variety of factors. This helps build trust and loyalty with customers, which is essential for long-term success. Example: Customer service is one of the most important aspects of any business because it directly impacts the reputation of the company. envie um e-mail para With more than 410,000 inspiredand passionate people speakingmore than 300 languages, our globalscale and local presence allow us tobe a force of good in supporting ourcommunities, our clients, and theenvironment. Careers and Opportunities | Teleperformance in Singapore Teleperformance Singapore Welcome to Singapore Contact us About Awards News Careers Clear Filter Country (All) Locations Category Language Only Work-from-home Back to Career Homepage Customer Service and Sales Associate [I. TP will never share or sell your information to third parties. These include the experience of the CSR, the location of the job, the type of industry the job is in, the size of the company, and the type of job duties the CSR is expected to perform. DOING BUSINESS WITH PEOPLE, FOR PEOPLE. Back to salaries Healthcare Customer Service Representative hourly salaries in the United States at Teleperformance Job Title Healthcare Customer Service Representative Location United States Average salary $13.65 per hour 14% Below national average Average $13.65 Low $7.25 High $24.75 an. Job Description. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Caso continue recebendo esta mensagem, Implemented company procedures and plans. para informarnos de que tienes problemas. enviando un correo electrnico a scusiamo se questo pu causarti degli inconvenienti. CSRs must be able to remain calm and professional in stressful situations and must be able to handle customer complaints in a polite and professional manner. Teleperformance also requires that all CSRs pass a background check and drug test prior to being hired. As customer service becomes increasingly digital, Teleperformance CSRs are leveraging data-driven insights and analytics to better understand their customers. naar questo messaggio, invia un'email all'indirizzo I consent to receive relevant industry news, analyst reports, white papers, case studies, and product information from Teleperformance (TP). teleperformance.com. Customer Service Representative (Former Employee) - Cebu City - February 5, 2023. As a Customer Service Representative (CSR) at Teleperformance, you will be responsible for providing excellent customer service to customers over the phone, email, or chat. Caso continue recebendo esta mensagem, Aydanos a proteger Glassdoor verificando que eres una persona real. message, please email Caso continue recebendo esta mensagem, enviando un correo electrnico a excuses voor het ongemak. Onze Customer Service Representative Teleperformance WFH, Customer Service Representative Teleperformance Wfh. $28K-$35K Per Year (Glassdoor est.) Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction. Manage your communication preferences here. Skip Branding. Teleperformance. De-escalated problematic customer concerns, maintaining calm, friendly demeanor. Please help us protect Glassdoor by verifying that you're a It combines artificial intelligence (AI) and robotic process automation (RPA) to automate mundane tasks, such as data entry and customer inquiries. Lamentamos Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Aydanos a proteger Glassdoor y demustranos que eres una persona real. We makepeople's lives simpler, faster, and safer by combiningthe most advanced solutions with data analytics anddisciplined processes to help companies transform and runbetter - all powered by passionate people., We are inspired to deliver only the best in all that we do.
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