FCCs cannot be converted into cash. No. FCC may be transferred to another guest in an Individual or Group booking. I booked a cruise on board that has now been cancelled by Celebrity. 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Norwegian Cruise . Still waiting for taxes and port charges to be refunded to my Credit Card. Your refund will be calculated based on the amount paid for your original booking and for any amounts paid above the 125% Global Suspension FCC. If your sailing falls within the qualifying timeframe, you can submit your request to cancel your reservation and receive the Cruise with Confidence future cruise credit (FCC). Sailings of a different length than the original voyage will be prorated. Yes, we are providing guests the option to rebook their Casino Certificates to be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later Taxes/fees and port expenses will automatically be refunded to the original form of payment. A line-by-line guide, The 5 most desirable cabin locations on any cruise ship, The 8 worst cabin locations on any cruise ship, A quick guide to the most popular cruise lines, 21 tips and tricks that will make your cruise go smoothly, 12 best cruises for people who never want to grow up, Do Not Sell or Share My Personal Information. has written about cruising for more than 25 years and for many years oversaw USA Todays award-winning cruise site. Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Celebrity sailing. We are having loads of problems getting a refund for a 2021 Celebrity cancelled cruise because our not-to-be-named online travel agent erroneously asked for FCC rather than a refund. 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. This varies by cruise line. Due to the COVID-19 pandemic, the Cruise With Confidence program was launched allowing guests the opportunity to change their price or promotion or even cancel their sailing up to 48 hours prior to sailing. Hes sailed on more than 150 ships. Celebrity Cruises ; Is FCC Transferable Announcing Our 2023 Cruisers' Choice Award Winners! But they also issue future cruise credits when they cancel sailings for other reasons, such as delays with a new ship's inaugural sailing. Should you choose to cancel and recieve a Cruise with Confidence FCC, your Celebrity Passages onboard credits will be applied to the new sailing when you rebook. Where does Celebritys original Best Price Guarantee apply? You might receive a Future Cruise Credit if a . Guests booked on Celebrity Infinity for the Transatlantic sailing may Lift & Shift to another Transatlantic voyage. Plus, your own feed of TPG content. How can I cancel and receive a Cruise with Confidence FCC? As of June 1, 2022, the portion of the FCC value that represents 100% of the cruise fare paid on your original reservation will no longer expire. Working with a travel agent can help explain what parts of a booking are eligible to be used toward an FCC. Future cruise credits typically have a specific dollar value assigned to them, usually based on the amount the passenger paid for the canceled cruise. Use the Cross or Check marks in the top toolbar to select your answers in the list boxes. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. Can you use your Future Cruise Credit (FCC) on an existing booking? Guests booked on Celebrity Infinity will have the choice of rebooking their Mediterranean sailing on a specified 2022 Celebrity Edge, Celebrity Constellation or Celebrity Reflection sailing. Offer ends 5/3/23. A future cruise credit (FCC) is a credit offered to cruise guests in lieu of a refund. Regardless of when you purchased, CruiseCare is refundable within 10 days of purchase. In addition to canceled NRDB, $100 per person service fee also applies to changes to NRDB ship or sail date. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Contributor. Its not quite as simple as it sounds, though. The FCC holder has to call then they issued a new FCC to the recipient. Is it perhaps just 'some' FCC that are transferable and some not? The only Relaxed Luxury resorts at sea, where you can wake up in a new place every day. These sailings are not eligible for FCC option. Responses may take 7 to 10 business days. If you request a refund, your 125% FCC will be deactivated. The only Relaxed Luxury resorts at sea, where you can wake up in a new place every day. This provides the guest with a monetary value that can be applied to a future sailing, and it has its own set of rules and important things to know. The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, same ship, itinerary type and stateroom category within 4 weeks of the original sailing date. There is no need to call to initiate the process. What did the Cruise with Confidence program offer? But, if we are not successful in getting the refund I was wondering if we can get the FCC transferred? The FCC holder has to call then they issued a new FCC to the recipient. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. teacherman, July 3, 2021 in Celebrity Cruises. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Who can I contact about this? By If I had a Future Cruise Credit (FCC) that I applied to a sailing Celebrity Cruises canceled, what terms apply when I book my new cruise? Go to site, Already booked? The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, itinerary type and stateroom category within 4 weeks of the original sailing date. Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Norwegian Cruise Line sailing. If my current sailing has been canceled and had used a previously issued FCC, what will be the amount of my newly issued FCC? hbbd```b`` ,"%A$ If you cancel after the final payment due date, you will be subject to cancellation charges as determined by the cancellation schedule for your booking. THESE SAILINGS ARE NOT ELIGIBLE FOR FCC OPTION. . If I book a future sailing (such as for 2021 or 2022) that is eligible for CWC, and I then decide to cancel 48 hours or more prior to departure and receive a CWC FCC - what will be the expiration date of the FCC? As of February 11, 2022, Air penalties for cancellation of refundable airfares booked through Flights by Celebrity will no longer be waived. 2023 Celebrity Cruises, Inc. Compare the cost in points or miles to cash, and see which option is best. Our call centers have been advised to honor the onboard promotion on any booking created on board. Please call our Customer Engagement Center at 1- 800-760-0654 and choose option 3. You can redeem any FCC by calling us. Each guest on the original reservation will be issued their own FCC. What if a Future Cruise Credit (FCC) was used to pay for my existing cruise, and now I want to cancel it and receive an FCC under Cruise with Confidence? Received FCC on March 16. FCC is applied to the cruise fare only. If Celebrity should change the embarkation/disembarkation ports, will guests who have booked their air travel through Flights by Celebrity be rerouted at no additional cost? If you cancel, it's 75% of booking deposit less the $100 per guest. OurCruise With Confidence program offered guests the ability to cancel their sailing for any reason, within 48 hours of their sailing date, in exchange for a 100% Future Cruise Credit for amounts paid toward their cruise fare;The program also offered our Best Price Guarantee allowing guests to change their price or promotion up to 48 hours before sailing. Affluent Media Group, a Dotdash Meredith company. Celebrity's Future Cruise Credit (FCC) is credit that you can use for your next Celebrity cruise. Please be aware of deadlines in order to request a refund. *Excluding any previously suspended sailings on these dates. Multiple FCCs maybe applied per guest within the same reservation. Also, will the taxes/fees and port expenses be refunded? Enjoy Complimentary Marriott Bonvoy Gold Elite Status with your Card. Some cruise lines require you to pay for a deposit and use your FCC towards the balance. On average, how long does it take to issue a Future Cruise Credit (FCC)? Travel + Leisure is a registered trademark of Travel + Leisure Holdco, LLC, a subsidiary of Wyndham Destinations, Inc., and is used under limited license. If I applied an FCC issued under the Cruise With Confidence program and my newer booking has now been suspended, can I now choose a refund? Daniel Kline. Travel + Leisure is a registered trademark of Travel + Leisure Holdco, LLC, a subsidiary of Wyndham Destinations, Inc., and is used under limited license. Very much appreciate any information you might offer. How can I start the process for a full refund? If I dont want a Future Cruise Credit and simply wish to cancel for a refund, what are my options? Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Marriott Bonvoy Business American Express Card, Southwest unveils stunning new Hawaii-themed aircraft, How to redeem Chase Ultimate Rewards points for maximum value, IHG Rewards Premier Business card review: The annual fee is justified. The issue's been escalated to supervisors at both the agency and Celebrity. The incremental 25% bonus value that was provided will expire on the original expiration date or on 12/31/22, whichever is later. If I had a Future Cruise Credit (FCC) that I applied to a sailing Celebrity Cruises canceled, what terms apply when I book my new cruise? Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Celebrity sailing. Guests booked on Solstice or Millennium series ships may choose another ship in either series, guest booked on Edge series may choose any Edge, Solstice or Millennium series ship. But, if we are not successful in getting the refund I was wondering if we can get the FCC transferred? How long will I have to redeem my Future Cruise Credit (FCC)? For a primer on it all, we turned to one of the longtime leaders of the cruise-selling world: David Crooks, senior vice president of product and operations at World Travel Holdings. More happens on the Edge. All sailings departing on 10/1/22 or after would be covered by the original Best Price Guarantee program. If I applied a 125% FCC generated from a previously suspended sailing, and my newer booking has now been suspended, what value will I receive in my new FCC? I'm hoping it all works out, but if not it's good to know it can be transferred! Retrieve the reservation for which you want to apply the cruise credit. The terms of the FCC offered to a contracted group may not be the same. Call 800-211-2039 or book online at United Cruises today. Find the right card for you. When COVID-19 caused the cruise industry to curtail sailings, the cruise lines promised already-booked passengers more in credit (usually 125%) than what the cruisers originally paid for . Does Cruise with Confidence protect airfare? Limited Time Offer: Earn 125,000 Bonus Marriott Bonvoy Points after you use your new Card to make $5,000 in purchases within the first 3 months of Card Membership. All taxes and fees will be refunded back to original form of payment. All Future Cruise Credits will be sent directly to the affected guest, with the associated travel advisor in copy, if the guest booked through one. Guests with bookings on September 16, 2020 June 30, 2021 sailings (with the exception of any previously canceled sailings) will automatically receive an FCC equal to 125% of the cruise fares they paid to Celebrity. Improve earnings, maximize rewards and track progress toward dream trips. Redeem Cruise Credit Future Cruise Credit FAQs To qualify for the new Cruise with Confidence policy, what is the last day to cancel? Visiting from {country-flag} {country-name}? Are you looking for an answer to the question: "How does a future cruise credit work?" By We are collaborating with CLIA, the Centers for Disease Control (CDC), and other government and health officials to assemble new processes and standards for the cruise experience, including boarding at terminals. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. What happens if there is a difference in cruise fare between the Future Cruise Credit (FCC) issued for my cancelation and what I want to book next? After March 31, guests will still receive the FCC, but will no longer qualify for the onboard credit. It is best to consult with your travel agent regarding the cruise line policies regarding transferring FCCs. These sailings are not eligible for FCC option. Just thinking that not all FCCs are the same. For instance, at some lines, the credits cant be used to pay for the initial deposit on a future cruise or for extras" such as prepaid gratuities or drinks packages. Receive 1 Free Night Award every year after your Card renewal month. Does anyone know if the FCC can be transferred to another person. All Rights Reserved. In some instances, your travel agent can even hold your reservation while waiting for the cruise line to apply your FCC. My TA come up with a workaround. Canceled Sailings Due to Suspension of Global Operations, Book it List Event 75% off 2nd Guest + Savings, INFINITY 11.16.20, EXCLUDING AUSTRALIA/NZ.