Sometimes people dont like the training or services provided by PureGym, so they go for cancellation. Offer is only available at selected gyms and cannot be used elsewhere, or exchanged for cash. Subsequent Direct Debits for monthly membership fees will be collected monthly thereafter. Please be aware this must be actioned at least 3 working days prior to your payment date. Offer must be claimed using the unique promotional code received by via email. This offer cannot be converted into a cash prize. Scroll down to Cancel Your Membership and select this option. Follow the following steps to cancel the PureGym membership. I hope this guide helps you through your journey of cancelling your PureGym Membership! This plan costs 18.99 a month and a joining fee. By cancelling your membership, Nova will be able to notify you when payment is made or not. Anyone who joined on an offer that was 30% or more less than the standard join price at their gym e.g. New puregym can't cancel membership Gone puregym can i bring a guest where. If you are thinking about, How to cancel the PureGym membership? The ticket number serves as proof of the submitted cancellation. We may present an option to reduce the administration fee if the outstanding amount is paid online within 7 days of becoming due. You will receive the login details in your welcome email. Send us a written notice of termination by registered letter to PureGym, Grabenwisstrasse 5, CH 8604 Volketswil, with the note " Termination". To cancel online, go to https://www.puregym.com/contact/ To cancel over the phone, call: 03444 770 005 Meet Emma, your Best Financial Friend. Each month thereafter, your monthly payments will be taken automatically - on the same date and from the same payment card - unless you decide to freeze or cancel your subscription. Therefore, it is not possible to bring babies and children under the age of 14 with you. This is accepted by all members upon conclusion of the contract. Get your Core for CHF 10 or Premium for CHF 20 in your first month. It's really easy to upgrade or downgrade your membership on our website, and the changes you make are instant! Read more If youre going on vacation or will be out of town for a while, you can also freeze your membership instead of fully cancelling it. If you are looking to keep better track of your subscriptions and bills, download Nova today to begin your financial wellness journey. Hurry, ends midnight! 4. You can Freeze your membership in 3 easy steps. You can manage your full membership, including transferring your gym location, in your Members Area on the website. We use cookies to give you the best possible experience on our website. If your home gym is no longer convenient, you can transfer your membership to a different gym. If you are paying by direct debit, you cannot cancel within five days of your next fee being due. Whatever your reason, if you want to cancel your PureGym membership, its only a few clicks away. If youd like to add this option when joining, select the PLUS membership option. From there, click Freezing or Cancelling. Please respect the notice period in your contract. USE CODE: SAVEHALF. More details will be communicated to you by the gym via email. PureGym withhold the right to amend or remove this offer at any time. You can cancel your PureGym membership by letter, by phone, in person, or online. The rest of this article will discuss PureGyms cancellation policy, how to cancel your membership, and how to avoid overpaying when you cancel. You may terminate your membership at any point by cancelling your direct debit with your bank, allowing 4 working days for the bank to action this. Please bring a valid ID with you. Your PureGym registration options are as follows: Children under the age of 14 shall not be granted access to the PureGym fitness club. Guest passes should be booked to start before the advertised expiry date. 2009-2023 Pure Gym Limited (1.2.32413-MOB-71-R6c66fe 0F87), Registered in England No: 6690189 Reg. Hurry, ends midnight! Leider ist bei Ihrer Newsletter-Anmeldung ein Fehler aufgetreten! Yes, your membership pause period can be extended. Other options exist beyond freezing your membership. Profile. If you terminate the contract via e-mail, you will receive an automatic reply with a ticket number after a short while. recent 50% off offers. The winner will get vouchers for the value of a iPad 32gb WIFI, There will be one winner nationwide selected quarterly, The potential winner will only be selected from those who received the relevant email communication. Melde dich jetzt online an. 3. 50% off & 0 Joining fee Terms & Conditions, First Month Free & 0 Joining Fee (closed CRM) Terms & Conditions, Once your month of free Plus membership is complete you will automatically roll onto an Plus membership. If you already have an additional subscription, you can upgrade to the All in One. Please refer to the GTC for further information in this regard. Confirm. Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY. If you still want to cancel, select "Freeze or Cancel" in the members area after logging in and follow the cancellation instructions. You did not receive a confirmation email? After all, many subscription companies try to manipulate you into staying with them as best they can. For a small supplement to your Core membership youll be able to gain access to other gyms at the same basic price as your home gym. When life becomes busier, people have to work more than it is possible to cancel their membership. This guide will give all the information regarding, How to cancel PureGym membership, and it also includes how you can freeze your membership. You do not have to complete the survey to be entered, The prize will be emailed and cannot be exchanged for a cash prize, The prize will be redeemed via Apple Vouchers, PureGym withholds the right to remove or amend this prize at any time. select 'Your Profile', then 'Freezing or Cancelling' and follow the instructions to freeze. Follow the step by step process below. We're sorry to hear you're wanting to cancel your PureGym membership, we hope you've enjoyed your time with us! Rolling monthly memberships can be cancelled at any time, and multiple gym access is available to purchase. Adolescents from the age of 16 and above are allowed to work out only with the consent of their parents, which must be proven in writing (parents must be present when signing the membership contract). This does not include monthly memberships, the fees of which are always collected automatically via the selected mode of payment. Lastly, you can cancel directly through your bank, although you will have to wait about 4 days for the back to take action. No certificate is required to apply for a time stop without cause. Discount to fixed-term student memberships is for single club access only and must be used at the gym selected when setting up this type of membership. If you're in Northern Ireland, contact Consumerline. The PureGyms in Wohlen, Wetzikon, Horgen and Jona are open 24/7. Most gyms have an auto-renewal system when you sign up, which is usually why you have to sign your life away whenever youre getting started on a free trial. If youre changing your bank details well need five days notice before your next payment is due. You actual Direct Debit may, therefore, be lower than the amount you have selected to pay, To get the any of the Loyalty Benefits you must maintain your Together Direct Debit up until the club reopens and your next full Direct Debit is deducted, Guarantee that your current monthly direct debit fee will not increase for 12 months once the club reopens. Have you been a member before? The unique code is assigned to each PT. Your membership will be activated on the date you specified, running till midnight of the specified date. Despite all the good services and management, some members want to give up for many reasons, but that is not an arduous task. USE CODE: SAVEHALF. Our security team is on duty 24 hours a day, 365 days a year. Step 1: Log onto your account on their website https://www.puregym.com/login/, Step 3: On the profile tab, click on the option titled Cancel Your Membership. Then you can purchase the additional subscription you want. Before you join. However, when they no PureGym can a popular gym chain stylish the UK, offering affordable membership plans and access in state-of-the-art hardware and facilities. Follow the step by step process below. You can freeze your puregym membership for up to 3 months. Your email address may have been stored in our system more than once. Speaking to someone directly can be a good idea to avoid confusion and simplify the cancellation process. You can cancel the additional subscription by giving notice to the end of its contractual term. The house rules contain all regulations and guidelines which must be observed in the studio by our members. Free freeze - you can currently freeze for free for up to one month. 2009-2023 Pure Gym Limited (1.2.32402-SPT-272-Rc69905 0EGG) Registered in England No: 6690189 Reg. Find your nearest gym here. Access is limited to only peak-off hours. The offer will not be able to be claimed by Members on: 0 joining fee terms & conditions (Vitality members only), No Joining Fee and National Access Corporate Offer, 2009-2023 Pure Gym Limited (1.2.32413-MOB-71-R6c66fe 0F87), Registered in England No: 6690189 Reg. You can join fitness classes but only in the peak-off hours. Offer is not valid at PureGym South Kensington and PureGym Clapham. We will be happy to reactivate your contract. Your membership will be in force up to the time your next payment is unpaid. Important: If you upgrade to Premium/Unlimited, your subscription will also be extended to Premium/Unlimited. Offer is only available at selected gyms and cannot be used elsewhere or exchanged for cash. PureGym is one of them, but sometimes, irrespective of all the efforts to make the services incredible, some people want to cancel it. From here, you can follow the cancellation instructions. We will give you at least 1 full months' notice of any incoming price increase and will make it very clear when the price increase will take effect and how much your membership will cost after the increase. GET 50% OFF YOUR FIRST MONTH PLUS 0 JOINING FEE. You can bring a friend for free every Saturday and Sunday without any time and frequency restrictions, but only one friend per visit at a time. You can then register your membership directly in the studio. Guest pass can only be used once per day. You cannot work out while membership is suspended. If you're a PLUS member, freezing is included as part of your membership! Select the "Your Profile" tile and then "Freeze or Cancel" 3. PureGym withholds the right to change or remove the offer at any time. Offer must be claimed using the promotional code. If you are looking to only take a break from the gym, you can do so by freezing your membership for a month for free. Please check your contract with the corresponding comment field. If youre planning on returning to PureGym in the future, you can pause your membership instead of cancelling it. Your membership payment options are as follows: The subscription is renewed on the previous terms and conditions. As per the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you are entitled to cancel your membership and receive a full refund of any fees paid within 14 days of completing your membership application form. This will pull up a list of all the different gyms youll be able to access. Your second Direct Debit for monthly membership fees only will be collected one month after you joined, unless you joined prior to your gym opening in which case they will be collected one month after the gym opened. As per our Terms and Conditions, when cancelling a fixed term membership, you are entitled to a refund of 50% of the remaining days of your membership. Offer can be used with Direct Debit monthly membership product only. Log in to the Member's Area. From there, you can cancel your membership. Sichere dir das Core Monatsabo fr nur CHF 10 oder das Premium Monatsabo fr nur CHF 20 ohne Einschreibegebhr. Offer can be used with Direct Debit monthly Plus membership product only. In a monthly subscription, if your cancellation period time is 14 days, if you cancel the subscription within 14 days, you will refund 100% amount, but if you cancel the subscription after 14 days, you will refund 50%. If you have a corporate membership, you can cancel by informing the third-party who set it up for you (usually your employer). You can also speak to someone at the front desk and tell them that you would like to cancel your membership. You cannot transfer this daily membership to anyone else nor transfer to another date. For any kind of membership, if you cancel within 14 days of applying, you are entitled to a full refund. Please contact our Membership Administration Department by sending an e-mail to, DOWNLOAD DECLARATION OF CONSENT ON FREE TRIAL TRAINING, DOWNLOAD DECLARATION OF CONSENT FOR THE PURCHASE OF A SUBSCRIPTION, Drinks: isotonic mineral drinks (0.5 l/0.5 h during training), Solarium: solarium use for 10 minutes a day, Power Plate: use of the vibration training device for 20 minutes a day, Nutrition*: access to one product each day, Live Group Fitness*: participation in all Live Group Courses, Boditrax*: tool for measuring your ideal weight, BMI, metabolic age, fat and muscle mass, HydroMassage*: use of the therapeutic massage chair for 10 minutes per day, A medically certified inability to work out due to illness or accident, Proven military and civil defence service, Online: Mastercard, Visa, Paypal, Postfinance, In person in our clubs: EC, Mastercard, Visa. In the latter case, you can book only Live Group Fitness that take place in your club. To change back, head to your profile section and change your membership back. However, the email address can be changed at any time by an employee in the studio. Here is a complete guide on all the different steps you can follow either in person, by phone or through your bank app. In this article, we'll walk you through exactly how to cancel your PureGym membership step-by-step. Please keep this ticket number on file until you have received the cancellation confirmation from us. Offer valid from 1st January 2023 until 23:59 28th February 2023 and must be claimed by this date. Its important to remember that changing your payment date might result in slight change in your following payment, but this will even out over time. Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY. If you are not comfortable canceling the membership via the online method, you can also have the option of canceling the membership via phone call. Core or Premium/Unlimited 1 subscriptions begin one day after conclusion of the contract. Call pure gym and tell them you accidentally cancelled the DD. Use of PIN numbers is monitored: In the interests of the safety and security of all our members, use of PIN numbers and access is monitored and individuals using PIN numbers / Access Devices may be asked to provide proof of identification. PureGym withholds the right to amend or remove this offer at any time. Any passes set for redemption after this date may be cancelled without warning. To officially cancel, you need to do so four days before your next billing period. Cancel or freeze. An example of data being processed may be a unique identifier stored in a cookie. Just log in toyourMembers Area,select 'Your Profile', then 'Freezing or Cancelling' and follow the instructions to freeze. If you have a fixed term membership, you will need to get in touch with our Member Services team who can cancel it for you. An adviser at your nearest Citizens Advice will also be able to help you argue your case or argue for you. Read all the instructions given and confirm your cancellation. We've made it really easy to freeze! The fastest way to cancel your PureGym membership is online through their website. If the email address is no longer up-to-date, it is not possible to order a new login for mypuregym to change the email address. There are no rigid restrictions. Members give away when they find another health club better than the PureGym. The price guarantee applies to Off-Peak, Core and Plus memberships. Select Your Profile and then select Freezing or Cancelling. Then please check your spam folder. GET 50% OFF YOUR FIRST MONTH PLUS 0 JOINING FEE. The gym can be used by those aged 14 to 15 years if their parent is in the club and they have completed a fitness orientation. You just need to log back into your Members Area and unfreeze your membership. The start date can only be delayed up to 7 days. You cannot give passes to other trainers. Response times may vary during our busy periods, weekends and bank holidays. You agree to advise us immediately of any change to the Members Details provided. 2. #catch22 1 PureGym @PureGym Replying to @itstaaanya @itstaaanya 2009-2023 Pure Gym Limited (1.2.32413-MOB-71-R6c66fe 0FRS), Registered in England No: 6690189 Reg. Please refer to your Gym's homepage for current opening hours. If you are within 5 days of your direct debit being due, youll need to wait until the direct debit is processed before being able to cancelonline, or you can cancel your direct debit with your bank. These contracts have a 1 month (Core) or 1 day (Premium/Unlimited) notice period. Step 4: Select whether you would like to freeze or cancel. Tell them that you want to cancel the membership, and they will inform you after the permanent cancellation. In England, following the latest advice from the Government, members are encouraged to wear a suitable face covering while in the gym (except when exercising). Thats why some organization is providing health club services. Most of the gyms remain open for 24 hours, and there are over 200 pieces of training equipment in the clubs. Anyone who joined on an offer that was 30% or more less than the standard join price at their gym e.g. The Friend ID will only work after you have checked in to the club as a primary member. If your client is already an existing PureGym member, they'll need to cancel their existing membership and wait for their payment period to end. Please send us a message with your bank details, membership number and credit amount via the CONTACT FORM. You can contact us by e-mailing us at, If you wish to contact us in writing, or if any clause in these terms requires you to give us notice in writing you can send this to us by e-mail to Pure Gym Limited at. These bolts include sport water, massage chair, priority booking classes, and body composition scan. you can get in touch with us via social where we will aim to respond as quickly as possible. Free passes should be booked to start before the advertised expiry date. If you still want to cancel, once logged in select 'Freezing or Cancelling ' and follow the cancellation instructions. Hurry, ends midnight! You will find the termination clause on your membership card. By continuing to use this website, you consent to the use of cookies. Understanding your personal finances doesnt need to be scary or overwhelming! Day passes are subject to a fair use policy. Your membership can be on freeze for a maximum of 3 months after which your membership will automatically be un-frozen and will revert to your monthly rate. The renewal fees can be paid online at any time using the payment slip on your invoice. Please click here to read the HOUSE RULES. For Off Peak memberships, access is granted daily until 2 pm. If you cancel during this period, you will receive a full refund. If you cant find what youre looking for in the Help Centre or have an issue updating your membership in the Members Area, you can get in touch with us via social where we will aim to respond as quickly as possible. Day passes are subject to a fair use policy. Wondering how to cancel your direct debit? All PureGym memberships have a notice period of 3 months before the end of the contract, except for the Core and Premium/Unlimited contracts. You can easily manage your membership online. For example, if the Core price of your home gym is 20.99, you can use other gyms at that price or less. Of course, another person can also pay for your membership. It's really easy to upgrade or downgrade your membership on our website, and the changes you make are instant! You can take advantage of these at any time. You will be entitled to all the rights and privileges set for the Type of Membership chosen. More support topics Before you join All about our gyms Membership info Freezing or Ending Other useful info Keeping You Safe If we take no action or let you off any breach of this agreement or give you extra time to pay or comply, it will not stop us enforcing the terms of this agreement strictly at a future date.