View the latest videos in the Tesla Video Guides designed to educate you on product features. Consider becoming a Supporting Member of Tesla Motors Club. However, you must be in an area with internet (3G, 4G, or Wi-Fi) service for this to work. I also cancelled my AAA membership after 40 years. is a majority member of Compare.com. After Taking Delivery Through the financial request program by the same company, you can request a vehicle on credit. If you accidentally lock your keys in the car, you can contact, , and they will attempt to unlock it remotely. Thanks to it, I saved a lot of money for my Tesla Model 3s insurance. In its initial filings, Tesla Insurance also included collision and liability car insurance discounts. Purchased on or before January 1, 2021: 4 years with unlimited miles. If a used Tesla is sold to another individual, the new owner is required to contact the automaker and provide proof of ownership to continue enjoying the service. Its included in battery and drive unit coverage in Teslas New or Pre-Owned Vehicle Limited. We are a mobile 24/7 Fleet Service that operates the Entire Charlotte Metro and . Roadside assistance is a service Tesla offers to assist drivers of their electric vehicles in the event of a breakdown or other road-related issues. For the best experience, we recommend upgrading or changing your web browser. Although, the wait time can vary depending on several factors, such as the time of day, location, and the nature of the request. Looking for a local Tesla Service Center ? Having peace of mind while you drive your Tesla is something you should strive for. So, if a Tesla vehicle requires Roadside Assistance, the owner can request the service through the Tesla app or by calling Teslas support line. ). Depending on the nature of the issue with your vehicle, theyll dispatch a tow truck or a service technician. This service ensures that even if your car runs into an emergencytire-related or otherwiseyoull get the help you need quickly and efficiently, without scrambling for a spare tire and replacing it on your own., Tesla Roadside Assistance offers drivers 24/7/365 roadside assistance. Then, the representative will update you on the estimated arrival time and keep you informed throughout the process. While you may hope you never need to use it, knowing it's there can give you peace of mind. If you run out of battery on the road, you can contact roadside assistance and request transportation services to the nearest charging station. Our unique approach as an Original Equipment Manufacturer (OEM) allows us to manage the owner's experience from initial need for assistance to getting them back on the road. AutoFox Towing LLC, is a family owned and operated company. Our trained technicians are here to help you get back on the road. They had creep turned on for my first drive and you can't change that after the car has been started; I thought the movement on that drive was the creep. David. Safety Score, Explained. Equally important, Roadside Assistance coverage may vary based on the specifics of your vehicle and your particular warranty or service plan. Whether its a flat tire, dead battery, or another issue, Tesla offers its own roadside assistance program to ensure youre on the road quickly. And to reach Tesla Roadside Assistance, you can call the number found in your vehicle's touchscreen or the Tesla app. I was paying close attention to "how would I use this car every day" instead of "man does this car go fast!". If your vehicle needs towing, you can call Tesla Roadside Assistance for a tow. The chances are its not worthwhile to use it as needed and pay for the service calls after its expired. No one likes heat, especially in a Tesla car. The Tesla smartphone app provides a different access method. Tesla roadside assistance doesn't pay for any repairs made at service centers. Learn about how we make money, review our editorial standards, and reference our data methodology to learn more about why you can trust Compare.com. Who We Serve: Roadside Assistance for Business Vehicles. To answer thread question, yes, like 4 times (all for flat tires) unfortunately. Tesla Service experience with 2 flat tires in Big Bear area. CarChex, a provider of car warranties, offers standalone roadside assistance (or includes roadside assistance in its warranties). For all services not listed, we are still equipped and ready to assist you. Suppose you run out of charge while on the road; you can call Tesla Roadside Assistance for mobile recharge. Can you extend Tesla Roadside Assistance? Here is a general representation of the coverage period for each Model:ModelCoverage PeriodModel S, X, and 3Purchased before January 1, 2021: 4 years or 50,000 miles.Model S, X, and 3Purchased on or before January 1, 2021: 4 years with unlimited miles.Model YFour years with unlimited miles. IMO, 50 miles is too short a distance anyway. Plus, our EV buyers guide can help you determine if an EV is right for you. In general, its best to call as soon as possible to minimize wait time. and extends for 4years or 50,000 miles (80,000 km), whichever occurs first. Only an authorized driver of the Tesla is covered under roadside assistance. Additionally, Tesla designs this service to assist you in case of a flat tire, a dead battery, or if you run out of charge on the road. Learn about all your vehicle and energy products. When it comes to car insurance, there are several factors to consider beyond monthly cost. This team is dedicated to roadside support. When your battery charge is depleted and you cant make it to a charging station, or the vehicle has been unplugged for an extended period of time. The making of the key fob is at your expense. All rights reserved. which are incurred as a result of accident/collision, vehicle abuse or negligence,racing, vandalism or any other exclusions or limitations described in the New Vehicle Limited Warranty. This is How To Fix Tesla Rear View Mirror! Drivers with an active warranty can call for a tow truck at any time to bring their car to a repair shop. Teslas free roadside assistance coverage has a range of exceptions to keep in mind. Example, your kid drives the car, can't figure it out at the mall. Compare.com Insurance Agency, LLC is a Virginia domiciled licensed insurance agency in 51 US jurisdictions. We are always looking for great service providers! doesnt cover it, this doesnt mean Tesla cant help. Providing extra information, as previously mentioned, is highly recommended. Its purely the fact that many insurance companies include limited roadside assistance in their comprehensive and collision policies. Having peace of mind while you drive your Tesla is something you should strive for. These services are transferable with the resale of the vehicle for the time remaining on the coverageperiod, provided Tesla has been notified and provided sufficient proof of the change of ownership. If you need Roadside Assistance, you can call Teslas support line, and they will assist you with your issue. By the end of this article, youll understand more about the Tesla service available, known as roadside assistance, and just how much use and help it can be of you. How do I deal with insurance after a car accident? To ensure that all Tesla users have convenience on the road, the company makes this service available 24/7. within 50 miles to manually unlock the doors. to Tesla within three days, and the roadside assistance team will come to install your original wheel and take back the loaner. And if its not included, you can add it as an additional service for minimal cost likely not much more than a single service call from Tesla. Tesla Service Service subscriptions and resources for independent businesses and individuals involved in the professional maintenance and repair of Tesla vehicles. We publish unbiased information strictly for the benefit of our readers. At Compare.com, its our mission to find simple ways to help our customers save money on the things they need. If you dont like your Tesla emblem, you can remove it and replace it with an emblem you like or leave the spot empty. Yes, Tesla offers you extended warranties once your original one expires. Startup automaker Lucid is going after Tesla's share in the luxury segment with its Air EV. Coverage: Transportation services of up to 500 miles to the nearest Service Center are provided. My wife likes to drive the Tesla more than the Lexus, so I think the terms of the towing agreement are OK. Nothing wrong with the car--not Tesla's problem. Tesla Owner's Club. Our trained technicians are here to help you get back on the road. Tesla Roadside Assistance: Coverage & How Long it Lasts, , but these super high-tech vehicles are not impervious to breaking down or needing roadside assistance for another reason. When you buy a new Tesla from a Tesla dealership, you get a four-year or 50,000-mile New Vehicle Limited Warranty, which includes Tesla Roadside Assistance for the duration of the warranty period . If youve lost your key or need a replacement, call Tesla Roadside Assistance for assistance. If there is no loaner wheel available, Tesla roadside assistance will tow your vehicle to the nearest service center for free as long as its within 50 miles. Unfortunately do not provide automotive towing at the moment. AutoFox provides towing service, lockout and Jumpstart. Tap Request help to submit your roadside assistance request. Tesla hereby disclaims any andall indirect, incidental, special and consequential damages arising out of or relating to Roadside Assistance,including, but not limited to, loss of vehicle value, time, income, personal or commercial property, or use,inconvenience or aggravation, emotional distress, commercial loss (including lost profits or earnings), bus fares,vehicle rental, gasoline or lodging expenses, damage to tow vehicle, and incidental charges such as telephonecalls, facsimile transmissions, and mailing expenses. Compare.com can help you find and compare a wide range of pre-owned EVs in your area. But since Tesla has a different level of uniqueness, youll wonder if you should hand-wash your Tesla, Read More Can Tesla Go Through Car Wash? To request roadside assistance from your Tesla app: A warrantable breakdown of the vehicle that renders it un-drivable. The technician will come to your location and provide enough charge to get you to the nearest Tesla Supercharger or your destination. They will tow you to the nearest Tesla service center for free within 500 miles anything over 500 miles will incur a fee. CarChex. So you or your family can request roadside assistance. LEARN MORE: And the tow fee depends on the tows distance and the type of vehicle you own. This means youll never have to replace a tire yourself and should receive ample warning before your tire goes completely flat! is good for four years or 50,000 miles. Imagine if you or your family gets stranded in a strange area at night. Admiral Group plc. The first step is opening the app and selecting the 'Roadside' option. Roadside Assistance is not a warranty and is not provided under any Tesla warranty, but is a service intended to minimize inconvenience when your vehicle is inoperable. . If you run out of battery on the road, you can contact roadside assistance and request. Also, you can get this app on your phone or the Tesla app. "After about 5 minutes of muzak, I was finally connected with a Tesla Roadside Assistance representative that immediately offered me the "loaner wheel" service. You can get cost estimates and request service via the U.S. and Canada Tesla roadside assistance number: 1-877-798-3752. Open the app and tap Roadside near the bottom of the screen. Yes. This is no different than something like AAA, or roadside assistance provided by just about any other vehicle brand (BMW, Merc, etc etc). Next: Tesla EV Charging Options, Explained. . BRS kept me apprised of service timeline and checked to see if service was rendered. You can now request a quote from this business directly from Yelp, Santa Barbara's trusted source for Tool and Equipment Rentals for over 60 Years!, Alex C. said: I've tried other breathalyzers, this one is by far the BEST! You can also include your location and the state of your car. Roadside Assistance may not be provided in certaincircumstances, including but not limited to restricted roadways, inaccessible locations (including parking garagesand off-road locations) and hazardous conditions (including due to acts of God or environmental conditions), andis limited to one service call per incident. The services you might call for may include changing a flat tire, towing, jump-starting a dead battery, changing a flat tire, and unlocking the vehicle if the key is lost or inside the vehicle. Find answers to other questions by exploring our support pages. If your Tesla breaks down and is undrivable due to a mechanical or technical failure covered under warranty, you can contact roadside assistance for a tow. Also, range anxiety remains a reality and that's made many consumers choose models capable of driving for long distances before needing a charge. However, you must be in an area with internet (3G, 4G, or, If they cannot unlock the vehicle remotely, roadside assistance will dispatch a trained tow. The vehicle must be covered by the New VehicleLimited Warranty and located in the North America Region at the time Roadside Assistance is requested. The Tesla Roadside Program is operated and managed by Tesla, Inc. We are proud to offer our owners world class service by partnering directly with Roadside Partners. Probably something sporty. All plans include simple emergency . Roadside assistance can be requested using the Tesla mobile app. If they cannot unlock the vehicle remotely, roadside assistance will dispatch a trained tow service provider within 50 miles to manually unlock the doors. as part of their Roadside Assistance package. We publish resources that are based on hard-hitting data and years of industry experience to help you make more informed decisions with your wallet. If the service center determines a warrantable issue did not cause the malfunction, you will be charged for the towing on your repair bill. Instead, the Tesla Model S is equipped with a technologically advanced Tire Pressure Monitoring System (TPMS). Finally, if youre having a problem with your Tesla vehicle, feel free to reach out for assistance. However, just because the roadside assistance policy doesnt cover it, this doesnt mean Tesla cant help. This means for the first four years or 50,000 miles, Tesla roadside assistance is free for covered events. Service Provider Application Roadside Service Providers such as Towing Companies, Roadside Repair and etc, please fill out the Independent Service Provider Application Form below. Generally, Tesla strives to provide fast and efficient service to its customers. If the service center is farther than 50 miles, you will pay extra. The technician will visit your location to change your tire or provide any necessary repairs. Katherine is currently pursuing her J.D. The technician will come to your location, unlock your vehicle, and get you back on the road. Why doesnt my Tesla Model 3 have a spare tire? When your Tesla breaks down, you can ask for roadside assistance. This means for the first four years or 50,000 miles, Tesla roadside assistance is free for covered events. https://www.tesla.com/sites/default/files/blog_images/tesla_announcement_social.jpg. Here are the specifics of each covered roadside assistance service. Our members are covered across the entire United States and throughout all 10 Canadian provinces. The availability of Tesla Roadside Assistance depends on the type of Tesla vehicle you have and the coverage provided by your Tesla warranty or service plan. Any service call limits or coverage limits are mentioned in your specific agreement. Ordering a New Tesla Related: How Does Tesla Insurance Work? #1. Drivers can access the feature from the bottom of the app's home screen. However, its important to note that Roadside Assistance coverage may vary based on the specifics of your vehicle and your particular warranty or service plan. Tesla Roadside Assistance is a suite of services dedicated to helping drivers in various situations for free. Though it makes little, Read More Is It Better To Charge Tesla At Lower Amps? Enhance your bottom line - Service providers receive a competitive pay structure featuring a base call rate plus incentives and receive prompt payment for completed roadside assistance calls. We are committed to providing you, our customer, the highest quality of professional towing and roadside service available in the industry. So, its best to consult your Tesla Owners manual or contact Tesla directly for more information on your specific coverage. The wait time may vary depending on the time of day and how busy their support line is. Tesla offers Roadside Assistance as a standard feature for all its vehicles, and there is no additional cost for this service.