The left bar displays even more selections that can be browsed through. Not Trustworthy. Incase you require further assistance please don't hesitate to contact us via heretohelp@ultamodan.com, and we'll be more than happy to assist.Kind regards,Customer Service Team.Ultamodan. Ultamodan Ultamodan Write review Go to the site Ordering Service Pricing Delivery 57% Would buy here again Reviews, complaints & experiences Write a review Read independent reviews, consumer experiences, feedback and complaints right here! Get In Touch. within three days! Offer's Details: Save more and pay less next time you shop online at Ultamodan. Note that there are personal shopper services that can help you buy from any store, including Ultamodan, even if they block or dont ship to freight forwarders. Terrible company. Order placed on December 24, canceled on February 9. Personal Shopping Services: These services will place the order for you and then ship to your international address. Worst online shopping experience of my life, do NOT trust this company. Poor service. I ordered from them in January and I emailed them on multiple occasions to ask where my items were and they would continuously tell me it is being processed and will be dispatched in a few days.Thankfully I was able to get a refund from my bank when I decided to look for some reviews, many of them similar to my experience. Please beware so your money doesn't get stolen by ultamodan. They only refunded me today after ignoring my refund requests. No doubt about that. & Ive heard nothing about where my order is. I really love the material and its perfect for a hot summers day. Package kept saying processing at warehouse. I did this but obviously it was too late because we are now in June 2022 so ive lost my money and my items they had back and I have seen so many bad reviews and now on here since, most of them with the same problem as me!!!! I didn't even want to give this company 1 star. 20 - 25 Days. They dont deserve any stars at all. We use dedicated people and clever technology to safeguard our platform. Asked for a full refund and was fobbed off for 5 months until one email suggested I go back to my credit card as their payment system for refunds was shut down . We are sorry, that your experience with us has come short of your expectation. On February 23rd, 2022 I placed an order through Klarna from Ultamodan for a cape sleeve coat. Find out how we combat fake reviews. Curated by industry experts, we provide fashion inspiration for those seeking to elevate their personal style experiences. When I followed them up they told me I had been put on a priority list and I have sent 2/3 emails since and heard nothing. I ordered a jacket from ultamodan back on November 21,2021 and January I was told to be patient and it was on its way and they took money out of my account fr this coat I have emailed I don't know many times to get my money back cause here it is may 2022 and still nothing this is the sorriest company I have ever seen and what comes around comes around when u do people like me your customers so wrong! There is a selection of animal print, festival looks, beautiful florals, monochrome wears, and wide legs available in store, with an even larger collection to be explored when the Clothing icon is clicked on. More About MyUS Why Is It the Best Option? Do not trust the positive reviews on here - theyre from bots - theyre not even real people. Gain trust and grow your business with customer reviews. Big shame on them for their fraudulent behaviour. Ultamoden- maybe you'll actually respond to this? Reading other reviews and the apparent shoddy customer service, I fear I've been duped and it may never arrive! Brought item Dec 24th 2022. Please contact our customer care team by clicking herefor further support. Please share with us your order number at heretohelp@ultamodan.com and we'll be more than happy to assist you. My order took 3 days longer to arrive My order took 3 days longer to arrive than I wanted - so 4 stars! Big shame on ultamodan. Shop now and experience fashionable finds delivered right to your doorstep, absolutely free! I purchased 100 worth of items in Dec '21, started requesting a refund in Feb '22 when my items still hadn't arrived after seeking updates on my order. This covid19 is just excuses ive ordered & recieved other orders which have to be shipped by other companies,Really this is ridiculous how on earth can we recieve our goods ? I was so impressed with the speed and quality had to write this review. I have been asking for 3 months for my money back! BE TRANSPARENT!COMMUNICATE with customers. Ordered October 2021 and didnt receive goods so cancelled order. Here are 8 tips for writing great reviews. After repeatedly emailing them to ask about delivery (and constantly being told that they were sorry and it's on it's way), it's now July 2022 and still nothing! So make sure to check Ultamodans return and refund policy before you checkout your order. GB. Hi Jen,Thank you for leaving this review. Please contact us within 19 days of shipment if your item does not arrive in time, and our customer service will do their best to get back to you within 24 hours. Disgusting behaviour! Mrs Julie Wilding. Kind regardsErikaUltamodan. If you require further assistance, please do let us know.Kind regardsErikaUltamodan. Do not order from here! Wrote a review on here and they asked for my details and said they would tell me where my order was, this was over a week ago!! Keeps removing my review! They kept telling me there was a delay as it wasn't in stock. Failed to deliver the original order over nine months ago. or do you prefer suppl An overview of all companies that deal with wealth management. Scam company, took months and months for a refund that I thankfully only got because I did the payment through Klarna. Support In Style! $9.99. After your Ultamodan order arrives at MyUS, theyll spend 1-2 days (excluding weekends and holidays) processing your order. We apologise for the inconvenience caused.Have a lovely day.STOP your lies and please return my money. Do not spend your money here. Appalling customer service too. But every store is different. Hi SueWe are very sorry that your experience with us has not met your expectations and that we have made you feel this way. Big waste of time and money dont bother ordering. NEVER EVER AGAIN I WILL STICK TO AMAZON OR WALMART. Ordered a winter coat 23rd December 2021 my ordered didn't arrive. Do I have to start a social media drag thorough to get an email back!?! Isnt it better to save up or is a loan a good idea? Shipping times are estimates and begin from the date of shipping, not the date of order. DO NOT BUY FROM THIS COMPANY! Offered a follow up voucher which I then used to place a subsequent order. Order came within expected time frame, as they were cheap I was just doing a tester to see whether they would suit and the dresses are great! Now going through my bank for a chargeback. Genuinely ordered a jacket but no delivery no refund no contact! Your order has been dispatched, I have sent you an email with the tracking details for your order. 14-30 days are the standard for how long orders on Ultamodan are said to arrive, but it could take longer, depending on the location and other factors. We are a luxury lifestyle platform that showcases the latest trends in fashion. You have to conform to many condition and take a good look at all the small print because an accident can happen before you know it. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Hi DarceyThank you for your review. Kind regards,Customer Service Team.Ultamodan. Its now June and still havent received it. Jackets, shorts, workwear, skirts, swimwear, tops, pyjamas, Activewear, and Dresses are among the types of wear offered in Ultamodan, with an option to browse what other wears are trending from its online store. Finally, your vacation has arrived. In March the coat was paid in full and still no coat, no information. We value all of our customers and we would never overlook their emails. Same experiences from other people! I have sent you a request for your order details and will ensure your refund is processed with the upmost of urgency. We wanted a starfield like look and it was perfect Also they were super soft, which we hoped for and were not disappointed. WARNING FAKE COMPANY. When contacted there is no response. If you encounter this issue with Ultamodan, the solution is to use a personal shopping service or to buy your product(s) on eBay. We've addressed your concern via email, please refer to your email for more detailed communication. EXPRESS SHIPPING. Given tracking information that didnt work. We have also updated our email system so that there is not confusion for future customers, so thanks for helping to improve our procedures. Scamming you or any of our customers would be going against the core values and principles that our business is built on. Outrageous and soooo disappointing. Claim recharge from your payment method asap as you wont receive an order !!!!!!! 2023 Trustpilot A/S. My order (16483) that I placed on 9th march still hasn't arrived wouldn't advise anyone to buy anything off this company.I have emailed them several times and the response I get back is someone will e mail you back in a few days time and I'm still waiting .so beware they take your money but you dont get your order . Weve used and recommended MyUS to customers for more than four years and they come with our strongest possible recommendation! It arrived in time for a Christmas present. Country/Region Shipping Method Costs Shipping time Australia STANDARD SHIPPING FREE 10 - 15 Days Australia EXPRESS SHIPPING $79.99 AUD 5 - 10 Days USA STANDARD SHIPPING FREE 10 - 15 Days USA EXPRESS SHIPPING $49.99 USD 5 - 10 Days Canada STANDARD SHIPPING FREE 10 - 15 Days Canada EXPRESS SHIPPING $49.99 USD 5 - 10 Days E Ultamodan. Delivery may take longer than the anticipated date due to factors such as incorrect addresses, customs clearance procedures, or other causes. Big shame on them for their fraudulent behaviour. After they ship it to you, youll get your item within 1-12 days depending on the shipping method you selected. Indulge in Global Glam's dazzling collection without worrying about shipping costs. I asked questions on how to return it and I was sent the same email that doesnt make sense?! The trend with women's clothing is sometimes difficult to keep up with, and it is for this reason many would rather shop in a store that has all the fits for the season. I ordered a body warmer last year April 2020 and still haven't received a refund after sending multiple emails! We'd like to assure you that we'll keep on improving our system and processes to help us serve our customers better. Surely you have some sort of routine in place 4 months into this pandemic where you can fulfill orders in good time. Do not order from them, a complete scam!!! Should I'd read reviews. But the jacket and top I got fit perfectly and I'm pretty happy with the prices Beautiful Coat! With an interface claimed to provide ease for every customer, the front page has a variety of beachwear on display, with the option to access more options by simply scrolling down the site. Positive reviews (last 12 months): 21.4%. If you ever decide to give us another chance and you require further assistance please reach out to us via heretohelp@ultamodan.com, and we'll be happy to help.Kind regards,Customer Service Team.Ultamodan. Are you someone hat suffers from the so called yo-yo effect? Not worth one star but couldnt give less. How they are getting away with stealing from innocent people I don't know but they need to be locked up. NEVER EVER AGAIN! Please contact our customer care team by clicking here. We are glad you did receive your refund from us. Mrs jameson. We also ensure all reviews are published without moderation. I repeated yet again my demand for a refund and amazingly, they have changed their payment portal since I placed my order and therefore cant refund my money, so advised me to claim through my credit card. I've worked hard for my wages, and put my life, and my family's life at risk every day and don't deserve to be treated in such a poor manner. To make what you are looking for easily accessible, we have divided them into categories. I've learned that you have to be leary of ordering from companies even through Klarna. $9.99. Ultamodan operates from Asia, America, Europe and Australasia. Ordered my bridesmaids dresses, then some of the girls changed the sizes they needed to I emailed them and they changed the order for me no hassle. E Ultamodan With success stories, experiences, opinions and complaints written by clients that went before you. I immediately did that and got my money back through my cc company . Absolute scammers Do not order from this company,Ordered a dress over a year ago and still not received it, it's been back and forth with emails promising it will be a priority and be delivered soon. They have taken money for something not delivered. If you require further assistance, please do let us know.Kind regardsErikaUltamodan, Where is my order? 4.99 Flat Rate UK . I called ultamodan they told me the send my bank details and they would refund. Hi Mrs. Helen,We appreciate the time you've taken to share your review. We are very sorry for the delay with your order and that we have not been able to provide you with our usual level of service at this time. Verification can help ensure real people write reviews about real companies. Please contact our customer care team by clicking here. DONT USE THIS COMPANYThey are Thieves and liars Ordered an aviator jacket which didnt arrive ( problems with supplier !!!!!!!!!) So I queried and queried but the customer service was very suspicious too in their talking. FREE SHIPPING ON ALL ORDERS - PLUS 10% DISCOUNTS WITH CODE GET10 Close menu. Visa & Mastercard, Klarna, Apple Pay, Laybuy are the four forms of payment methods available on Ultamodan. They never sent it out. Hi PhoebeThanks for your feedback. We can assure you and all of our customers that we are not a hoax. Or is a pub still the best place to meet someone? FREE SHIPPING ON ALL ORDERS - PLUS 10% DISCOUNTS WITH CODE GET10. Indulge in Global Glam's dazzling collection without worrying about shipping costs. Dishonest and out to steal your money! A full 12 months later and no refund - not surprised at all.DO NOT THROW YOUR MONEY AWAY. In March the coat was paid in full and still no coat, no information. Waited 2 months for a top which never arrived. Suggested companies are based on peoples browsing tendencies. They dont respond to emails and their live chat feature is useless and theres NO ONE ON THE OTHER END!! Why are they not shut down yet? . Elevate your style while enjoying irresistible savings, valid for a limited time only! They just want to empower their own purse more like! Do not buy from this company.They should be removed from the internet! Use our verified Ultamodan promo code & save now. Need help? I want my money back!! Elevate your style while enjoying irresistible savings, valid for a limited time only! We will look forward to hearing from you.Kind regardsErikaUltamodan. 20 - 25 Days. So Happy! I wouldn't even give this company one star but there wasn't an option for zero. They should be arrested, closed down jailed and disgraced. To filter by shipping to your country, click on any item, click on shipping and payments which should be halfway down the page, then select your country. I cancelled the order. You can track your order directly with Royal Mail, tracking indicates your order will arrive within the next 1-3 business days.Kind regardsErikaUltamodan. I Havent received my order or a refund for the jacket my daughter ordered in March of this year. You wont receive your item or money back! We will look forward to hearing from you.Kind regardsErikaUltamodan, I placed an order one month ago and I still havent received my purchase. Then sent different tracking information which just showed despatch from China in 26/4/20 but nothing else.Item eventually arrived end of June 2020. Eventually after 9 weeks I emailed them . Absolutely disgusting company.Did manage to get some response from them saying order cancelled refund on its way, that was 14th Feb and still nothing. Given 1 star as cannot give less! Find out how we combat fake reviews. I ordered my vest on January 8th and still haven't received it.