It added: The impact of these actions was nothing short of disastrous, not only for the staff directly caught up in the process, but for other members of the trusts staff, the working environment more generally, and for the trusts reputation internally and externally.. to spend a sabbatical leave studying the developments within the Stockholm County health operations. 01284 713 046. We are extremely busy in our emergency department so please use our services wisely. Not all systems produced reliable information that supported staff to develop and improve performance. Staff training and compliance in key skills fell below trust target, specifically for medical staff. We were told that specific requests for alternative foods were met by the catering service. West Suffolk NHS Foundation Trust is responsible for providing care to approximately 2,400 women during their childbirth experience. Read all 43 reviews It became the Suffolk General Hospital in 1902 and the West Suffolk General Hospital in 1929. People we spoke with told us that they were well informed regarding their treatment and care. Page last updated: 16/03/2023 Home > Forms > Hospitals > West Suffolk Hospital. The leadership, management and governance across the services did not always support high quality patient care. Read our privacy and cookie policies. This is a preview of subscription content, access via your institution. [3] The hospital received extensive publicity when Myra Hindley, the Moors murderer, died there in November 2002. Community & mental health inspection reports for West Suffolk Hospital can be found at West Suffolk NHS Foundation Trust. Frances McClenaghan, a lawyer for WSH, told the inquest: The trust accepted at a very early stage that the incorrect fluids had been administered.. One person said 'The food has been good. Official information from NHS about West Suffolk Hospital including contact details, directions, opening hours and service/treatment details We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding This page requires that Javascript is enabled in your browser! Jon Warby says letter sent after wifes death also contained claims about second patient. Staff awareness and understanding of the Mental Capacity Act and Deprivation of Liberty Safeguards was not consistent. Two consultant pediatricians learnt hypnosis to reduce the need for sedation in children requiring MRI or CT scanning. We offer both choice of lead professional and place . The inspection's report was published on 30 January 2020, within which the hospital's rating had reduced by two grades to 'Requires improvement'. Tens of thousands of the union's health workers were balloted on the offer. 8000 print books plus e-book packages. Library is staffed Mon - Fri: 8.00 - 16.30. In emergency and life-threatening cases continue to come forward as normal or call 999. 11 April 2014. During this inspection it was evident that the trust had an established staff base that was proud to work at the hospital. Investigation and disciplining of possible whistleblowers is still continuing. 115 structures damaged following EF-3 tornado in VB. An appointment with a doctor at a vrdcentralen (healthcare centre) or via huslkarjour (on-call doctor), and a visit to the nrakuten (urgent care centre) costs SEK 1,800. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Click the link to find out more. NHS Trust Royal Papworth Hospital NHS Foundation Trust West Suffolk NHS Foundation Trust . In rating the hospital overall, we took into account the current ratings of services not inspected this time. terminal displays. The main catchment area for the trust extends to Thetford in the north, Sudbury in the south, Newmarket to the west and Stowmarket to the east. At least one standard in this area was not being met when we inspected the service and. The long-delayed review into West Suffolk hospital in Bury St Edmunds was ordered in January 2020 after the Guardian revealed that senior clinicians were subjected to an unprecedented demand to provide fingerprint samples as part of a management search for a suspected whistleblower. Community maternity services are provided by four teams of midwives, as well as three continuity of carer teams. Stockholm (Verw.-Bez.) All our staff should feel confident to speak up without fear of retribution. Feedback from patients, relatives and carers was extremely positive throughout the hospital and at the listening event. The family of a woman who died after a failure to diagnosis a life-threatening disease has received 415,000 in a High Court settlement. This page is run by midwives at the West Suffolk NHS Foundation Trust. WSFT serves a predominantly rural geographical area of roughly 600 square miles with a population of around 242,000. 22 June 2021. Cancer nurses go on strike for first time: Thousands of health workers from half of NHS trusts in England stage 28-hour strike over pay today in blow to patients in cancer units, ICU wards and A&E . They speak discreetly with me behind a closed curtain.' The former health secretary, Matt Hancock, chats to Stephen Dunn, former chief executive of West Suffolk NHS foundation trust, and the hospital's then medical director, Nick Jenkins. The trust should review the succession planning and development for staff in seconded or interim roles within the maternity service. We found that the provider had systems in place to monitor the condition and safety of the premises. Consultant paediatricians worked to provide access for patients. View on a map. Another person said about the staff 'They are wonderful.' there are some services which we cant rate, while some might be under appeal from the provider. Ward F8 - Acute Medical Unit - Admissions/Ambulatory Care/DVT Clinic. Christine Outram MBE was commissioned by NHS Improvement to carry out an independent review into the events arising from the letter and the hospital's handling of the affair. Find out more about the estates work that is being undertaken at West Suffolk Hospital. The service was frequently short staffed and had to rely on calling in staff from other areas to cover the labour suite and maternity ward. The trust and its staff placed the patient at the centre of care provided and strove on a daily basis to enhance the patient experience of healthcare. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. [13], In January 2018 the hospital was rated outstanding by the Care Quality Commission, one of only seven general hospitals in England awarded the highest possible rating. If you have a story suggestion email eastofenglandnews@bbc.co.uk, Coroner writes to Hancock after 'wrong drip' death, Woman died after being given wrong hospital drip, Whistleblower said doctor injected himself at work, 'Witch-hunt' hospital staff 'feared reprisals', Widower 'knocked sideways' by whistleblower letter, Unlucky Town fan missed five goals in promotion-clinching game due to puncture, How this group is heralding the new reign with a colourful royal display, Why a church is celebrating two jubilees diamond and platinum, 52 new homes set to be approved in mid Suffolk village, Ed Sheeran documentary featuring surprise Ipswich gig to stream this week, 80 firefighters fought huge harbour blaze as witness describes hearing explosion, AI chatbots 'may soon be more intelligent than us', Russia troop deaths hit 20,000 in five months - US, New record as 4.56m Indians take flights in a day, The 17 most eye-catching looks at the Met Gala, The burden of being cricket legend Tendulkar's son, 'My wife and six children joined Kenya starvation cult', On board the worlds last surviving turntable ferry. The West Suffolk Hospital is located in Bury St Edmunds and was identified by the government as one which would need investment. Sign up to KnowledgeShare for regular personalised updates of the latest evidence according to your clinical and professional interests. The Doctors' Association spoke of a "toxic culture" at the hospital in Bury St Edmunds, Jon Warby was sent an anonymous letter highlighting concerns about his late wife's treatment. It is managed by the West Suffolk NHS Foundation Trust. Officers were called to the 3300 block of East Princess Anne Road around 4:50 a.m., according to a tweet from Norfolk Police Saturday morning. In emergency and life-threatening cases continue to come forward as normal or call 999. (modern). Susan Warby, 57, died at the West Suffolk Hospital on 30 August, 2018. the service is performing exceptionally well. The service is provided by a team of consultant obstetricians who provide consultant presence on labour suite, supported by training grade doctors and midwives who work across the inpatient areas. The rising cost of living pressures can affect any one at any time. 01284 713 234. There was limited assurance about safety across all five services we inspected. Network of 9 computers and study tables. We witnessed some examples of excellent compassion and all staff we met put patients at the center of the care provided. An inquiry into West Suffolk Hospital's handling of the affair is due to report imminently. To read our full report please follow the link. The maternity service was rated requires improvement overall. The trust should ensure a robust process for oversight and management of all policies and procedures. The NHS trust that runs the hospital in Bury St Edmunds thanked both of them for their "dedication and leadership". 01284 712 661. Health Secretary Mr Hancock, whose West Suffolk constituency . Anonymous letter prompts police inquiry into hospital death, Staff say hospital bosses misled them in hunt for whistleblower, Hospital in bullying claims did not monitor at-risk patients, Hancock won't talk to us, say 'bullied' doctors at his local hospital in Suffolk, anonymous letter had prompted an unprecedented witch-hunt, spent more than 2,500 on handwriting and fingerprint experts, Hancock failed to respond to concerns about the trusts treatment of staff. We found that the trust were now compliant with all aspects of the S29A warning notice. Visit website. The report said it was extraordinary that concerns about the doctor were ignored and rejected by management. But he also revealed that it contained allegations about the treatment of at least one other patient. Speaking after the adjournment of an inquest in Ipswich into Susans death, Warby confirmed that the letter outlined errors in his wifes surgery that had already been disclosed to him by the hospital. Inspection Report - DN published 1 November 2012 for West Suffolk Hospital - PDF - (opens in new window), Published The components of the new grading comprised 'Good' for its 'effective and caring', and 'Requires improvement' for its 'responsive', 'well-led', and 'safe' categories. 13 August 2013. Specialist staff told us about the initiatives and projects to improve the service such as dementia training for all staff and improved electronic recording and planning of care. A new five-year strategy First for our patients, staff and the future has been launched by our Trust. We provide acute hospital and community services for west. We used the Short Observational Framework for Inspection (SOFI). The porters display of respect for the transport of the deceased to the mortuary especially in respect of baby deaths. We spoke with 16 staff including ward managers and other staff in the nursing teams. Matt Hancock chats to Stephen Dunn, chief executive of West Suffolk NHS foundation trust, and the hospital's medical director, Nick Jenkins, in 2018. Hinchingbrooke Hospital, which is of similar design, has. Warby said he welcomed the decision. Dr Stephen Dunn is being employed by West . The hospital was built in a former Ordnance Depot in Hospital Road in Bury St Edmunds. Staff told us that the shortages impacted their welfare and at times they didnt feel listened to. It is the seat of the Bishop of St Edmundsbury and Ipswich and is in Bury St Edmunds. . Craig Black, the trusts interim chief executive, said: We take full responsibility for failings and shortcomings around the handling of events leading up to and surrounding the whistleblowing and are truly sorry to the staff and families affected. Nick Jenkins will leave his role as medical director, while chief operating officer Helen Beck is to retire. View Accessibility Symbols. We did this to gain the views of people who received care and treatment, people who visited the hospital or worked there. During this inspection we inspected the trusts sites at Bury St Edmunds and Newmarket Community Hospital. But she said these concerns were dismissed by the then medical director, Nick Jenkins, and the then director of workforce and communications, Jan Bloomfield, who allowed the doctor to carry on working as he continued to self-medicate. He declined to give details. All felt victimised, Outram noted. The service had improved their governance arrangements, however we had concerns about continued lack of compliance with the Maternity Incentive Scheme. We observed care, handovers/meetings and reviewed 11 sets of maternity records. Driver screens have been fitted, strict hygiene measures, all wear facemasks and hand sanitiser provided. New Trust strategy. The interim head of midwifery was providing good support to her team; however they would benefit from further support. Follow signage for the Drummond Education Centre and on entering the Centre, the Library is to your right at the top of the staircase. The trust should consider midwifery staffing and specialist midwives roles to support vulnerable groups. In a letter to staff, seen by the BBC, West Suffolk NHS Foundation Trust's chief executive Dr Stephen Dunn made the announcement, but made no reference to the independent inquiry. The report was published on 30 January 2020. 30 January 2020, Our rating of these services improved. West Suffolk NHS Foundation Trust, Hardwick Lane, Bury St Edmunds, Suffolk, IP33 2QZ. The provider had good arrangements to promote effective performance of the service. [7] Senior staff expressed serious concerns that these efforts to identify a whistleblower might inhibit the future reporting of safety issues. Meanwhile the health and social care secretary, Matt Hancock, who purports to champion patient safety, and in whose local hospital this is happening, has simply buried his head in the sand when approached about the matter. Outram criticised the trust for failing to ask why the anonymous letter had been sent and instead focusing on who sent it. Free access to all WSFT staff, staff of WSFT partner organisations (community etc), Medical and Nursing students and Libraries in the SEEDS scheme. We carried out this unannounced focused inspection to follow up on the issues we identified in our 2019 inspection. An under-fire hospital came under fresh pressure on Friday after it emerged that a second family received a whistleblower tipoff about serious failings . West Suffolk NHS Foundation Trust, Hardwick Lane, Bury St Edmunds, Suffolk, IP33 2QZ. Learning Disabilities / Neuro Developmental Disorders, Severe Mental Illness (SMI) Health Checks, Child Physical Activity and Weight Management, Children under 5 and Breastfeeding / Weaning, Prescribing, Pharmacy and Medicines Optimisation, COVID-19 Prescribing / Medicines Resources, Antimicrobial Prescribing Guidance Summary (Note Please refer to Net Formulary for latest guidance, this document is under review), Combined Commissioned Drug Therapies List - Under Review, Opioid Deprescribing Toolkit and Resources, Clinical Threshold Policy - Supporting Information, Individual Funding Requests: Commissioning Policy, Arthroscopic Shoulder Decompression for Subacromial Shoulder Pain, Corneal Collagen Cross-Linking for Keratoconus, Corticosteroid Injections for Chronic hip pain, Cryopreservation of sperm, oocytes and embryos, Fertility Treatment (Assisted Conception), Hysterectomy for Heavy Menstrual Bleeding, Laser Hair Removal - Non-face body areas and for non-cosmetic reasons, MRI Guidance (Open/Upright and Wide-Bore), Radio Frequency Denervation of Facet Joints, Reversal of Male and Female Sterilisation, Steroidal Epidural Injections for Patients with Acute and Severe Sciatica, Surgical Discectomy (for lumbar disc prolapse), Interpretation and Translation Services - Non-Spoken (Language Empire), Interpretation and Translation Services - Spoken (DA Languages), West Suffolk Hospital Clinical Guidance and Pathways, Incident reporting / Quality issue concerns. (modern). Library Location. in Montecito with her husband and friends holding a 'Little Golden Book' . [7] At an inquest into the death which commenced at Suffolk Coroner's Court on 16 January 2020,[8] the coroner called for a police investigation into the death. She described the punctured lung incident as a recognised complication of the operation. An inquest was told about a series of errors in the treatment of Susan Warby, who died five weeks after bowel surgery in August 2018. 377 384 385 753 Breeze 1 M22. NHS Trust Royal Papworth Hospital NHS Foundation Trust West Suffolk NHS Foundation Trust . We provide acute hospital and community services for west. who still has on her cute cherry and heart pink pajamas 13 April 2021 West Suffolk Hospital The Doctors' Association spoke of a "toxic culture" at the hospital in Bury St Edmunds By Nikki Fox & Matt Precey BBC East Two directors are due to step. The arrangement of a linked funeral service for the wife of the deceased who could not leave the hospital. Ensure a robust process for data management with regard to medical photography and comply with all information governance protocols including informed consent, data protection, tracking and tracing and appropriate audit systems implemented to ensure quality improvement. Undoubtedly some readers will question the merit in having such detail. The service did not always minute meetings or produced minutes that lacked in detail. The 57-year-old was given glucose instead of saline fluid through an arterial line in one operation, suffered a punctured lung during another and a week later contracted a fungal infection.