Since you have already sent a PM, I will continue to assist you through there. Our highly experienced team will help you select the best services for your property. No one at 800-COMCAST seems to give a hoot about an appropriate contact. We will take a look at the situation with your new place to see what the hold-up is. trailer
Get in touch with a Comcast specialist. It's been 2 months and I still have nothing. Update: 1-26-21 so had another appointment today after customer service said I'd get tap installed and in home install today. Contact Us | Comcast Business NEW CUSTOMERS EXISTING CUSTOMERS Let us help you find what you're looking for Ethernet Questions & ordering: (866) 429-0152 Customer support & care: (800) 741-4141 Business VoiceEdge Questions & ordering: (866) 429-2321 Customer support & care: (800) 741-4141 PRI Trunks Questions & ordering: (866) 524-7482 Whether your project is big or small, our powerful, robust network gives property owners, developers, and building managers the reliable connectivity their clients and tenants need. At 7.45 pm I hadn't heard anything from Comcast. 3709001 cadiver@comcast.net Roy Coto. I was home ALL DAY. I am sorry you are having issues getting your lines taken care of and I would love to assist you. You can still watch on the Xfinity Stream app while connected to a mobile network. 0
Entertainment provided by our TV boxes and Internet-connected streaming devices will be unavailable. Store Locator Status Center To do so, click on the chat icon located at the top right of this forums page. - Oversee Coax and Fiber build to Residential and Commerical buildings. We can help with both the service issues and the exposed cable. Here's how you can prepare: Internet All devices on your network will be offline - Xfinity WiFi hotspots may also be unavailable. All I want is internet and home phone - there's a box in front of my house. I need service to a new construction for my kids schooling and I have had a time trying to contact comcast for the same runaround. Here's the detailed steps to direct message us: Click "Sign In" if necessary Click the "Peer to peer chat" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list Type your message in the text area near the bottom of the window Press Enter to send your message. We can't cut our grass without moving the cable. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. . This work, which will include laying over eight miles of fiber, is expected to . We have a new possible project in NM and have had NO luck with the business/customer support numbers. Is there any way to contact construction division directly because I am tired of being told misinformation by customer service. Gig Speed Network. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. If no plant is in place you will have to wait until it is built. All users should have access. I hope you are having an amazing day! .css-1yq8usv{color:#f0f0f3 !important;background-color:!important;}.css-1yq8usv:hover{color:#1471DA !important;background-color:!important;}.css-1yq8usv:focus{color:#1471DA !important;background-color:!important;}.css-sskn3q{line-height:60px !important;}Home, Our new office location is We need to have our own D-Marc in our building since our neighbor is not willing to share the D-Marc with us. 0000203180 00000 n
Yeah sounds like similar situation. This way were able to help your business do more and connect more. 0000012164 00000 n
I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. Comcast Corporation Comcast Center 1701 JFK Boulevard Philadelphia, PA 19103. In most cases, these lines are installed when your home's being built. Is there any way to contact construction division directly because I am tired of being told misinformation by customer service? Its so ridiculous. It's been 2 months and I still have nothing. Today's top 301 Comcast Construction jobs in United States. For more information, please see our The two Comcast construction specialists I've spoken to they explained that there is a Comcast service point 100 yards down my driveway. I have had this identical scenario happen 4 times now. Do you have an existing serviceability request number and is your new construction home finished being built? We began tracking our spend with diverse Tier II suppliers in 2012, and we're proud to have spent more than $1.8 billion since. Sorry to hear about the trouble. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. 0000004309 00000 n
I cannot tell you how many times we have called customer service to no avail. How do you not have internal numbers to contact another internal department? Yeah sounds like similar situation. 198 41
=afd(q :g_Sf`o8Oi~iY:. Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. please let me know if it is yours if not I will keep searching to see if I could find the owner at several thousand dollars worth of equipment just sitting there. You think they'd send someone out to get service in the area to get more customers but keep telling me that it'll take weeks to get someone out there. We understand the process can be confusing, but we're here to help. @Ianannak Thats more than we have had, its been almost 2 months now and no one has even called us back or anything. Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. I have had this identical scenario happen 4 times now. It's an absolute joke how terrible Comast service is. I am developing an office park in Tallahassee, FL. 0000012032 00000 n
I've got a project up in Michigan that requires a few utility poles that need to be relocated. I am looking for this information also. Business Internet. CONSTRUCTION MEETING MINUTES DATE: APRIL 3, 2023 . Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. Here are detailed steps to direct message us: Click the "Peer to peer chat" icon (upper right corner of this page), Click the "New message" (pencil and paper) icon, Type "Xfinity Support"in the to line and select "Xfinity Support"from the drop-down list, Type your message in the text area near the bottom of the window. We'll be there to help. Sales kicked me back to tech support. Comcast Construction - $13,000+ Official Response. I hope you are having an amazing day! We've received a quote of over $13,000 to construct cable to our home. I was also told the monthly rates increased so the contracted rate I had signed up for back in December is no longer available. The work is done by a contractor Comcast hires. Hello @lanannak. It's available on all devices and facilitates auto-texting to clients, supporting sustained customer . At your Richmond, VA, 918 North Boulevard, Comcast Service Center, you can subscribe to Xfinity Services including Digital Cable TV, High Speed Internet, Home Phone and Home Security. I'm having the same issue, trying to get Comcast to come out to my home which is new construction. We had our electrician install conduits between the poles. Cookie Notice To do so, click on the chat icon located at the top right of this forums page. Please create your own post and we will be happy to help. My service was installed in January 2021 which was 4 months ago. Greetings, @l8867vette! Nurturing Diverse Subcontractors Can you please send me a PM with your name and address? 138.6 mi Comcast Service Center. We will visit your site to determine installation readiness and discuss workplans and timelines, including any needed construction. It "didn't understand" so it said to hit zero to talk to a rep. Did just that. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. 0000004603 00000 n
At this point, we may just switch over to verizon as it might be just the easier solution assuming they will be responsive. We need to have our own D-marc from Comcast. Since Comcast is the last "user" of the utility pole, and the service has been abandoned, how and where does one contact someone at Comcast to remove the utility pole? You can visit the, If you have questions, were here for you 24/7 at. Prepare for Construction | Comcast Business How your business will be affected When work in your area begins, both Comcast Business and Xfinity services will be interrupted. Contacting Comcast Construction Division We need to get an estimate for an apartment building from Comcast. I responded to your private message, Please send a response there. Comcast. My cable has to be run in the air. 0000001622 00000 n
@user_1eb5a5 We are unable to reach out directly to you, but feel free to send us a message by clicking on the chat icon in the top right-hand corner. We'll be there to help. We are continuously expanding opportunities for new businesses to partner with us, and this is an important part of having our commitment to Diversity & Inclusion (D&I) extend beyond our business to benefit others. . Please allow us the opportunity to help and we will see what we can do. Comcast has cut service to the house as it has been torn down to be rebuilt in the next few weeks. Understood. Let me know. A high-speed, high-performance network designed for business Business owners need a network they can rely on to get them through the day. It's an absolute joke how terrible Comast service is. We'll be there to help. Can you please send me a private message with the address and you phone and email so I can reach out to the sales team to see if I can get the correct contact? I do not know what to do. , My sales rep. said our case is transferred to the construction team and the construction team will contact me to schedule the appointment. Comcast: someone below provded me with this number.. 1-800-XFINITY. WHAT IF I HAVE TROUBLE USING MY SERVICES AFTER WORK IS COMPLETE? 0000003309 00000 n
It's a new townhome that is finished and I am moving in tomorrow. How do you not have internal numbers to contact another internal department? The project is in Gresham, Oregon and there is service in the area. Hi, gangelo88. 0000202381 00000 n
We can't cut our grass without moving the cable. . Our goal has always been to deliver the speed, reliability, and performance your business can rely on. , I really need to speed up this since we are planning to move to the new office in Sep., we need to have the internet service before we move in. Edit2: kicked back to sales, god damn it. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I have been trying to get service for over a month now. xref
Is there any way to contact construction division directly because I am tired of being told misinformation by customer service. That seemed to be really effective. Online Tools for Customers We encourage you to visit the "Call Before You Dig" website at www.call811.com for tools and information to help your excavation needs. Were committed to partnering with diverse vendors (Tier I) and subcontractors (Tier II), which includes women-owned business enterprises (WBE) and minority-owned business enterprises (MBE), as well as veteran-, LGBTQ-, and disability-owned businesses. He has quit taking my calls. Let's get started by having you send us a direct message so we can help. I called Comcast Business and was told the ticket was still open and I should expect someone yet that evening. I have a mans number in construction that said he would take care of it. The cable runs across my neighbors property. [h 07@AAPE:yX001H2d76H9/PZcKFF^ 0000003762 00000 n
I want the service but something has to be done. That tech put in an order for Comcast Construction to come out and drop the new cable, which was supposed to happen yesterday (August 28) between 8 am and 8 pm. Click the "New message" (pencil and paper) icon, The "To:" line prompts you to "Type the name of a person". One person even told us to drove to a service center to get help so we drove 45 minutes just to be told they had no idea why we came there that they couldnt do anything. DEPARTMENT NOT PRESENT CAMBRIDGE TRAFFIC DEPARTMENT No work Jonathan Brown (jbrown@cambridgema.gov) - for detour plans & line striping .